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“Without a doubt we would stay here again”
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Large private pool for your relaxation with sunken pool bar, perfect  for late afternoon cocktails!
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Large private pool for your relaxation with sunken pool bar, perfect  for late afternoon cocktails!
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Very good
37 reviews
Large private pool for your relaxation with sunken pool bar, perfect  for late afternoon cocktails!
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Overview
Villa -
7 Bedrooms, 6 Bathrooms, Sleeps 14
Seminyak, Kuta District, Bali

Reviews from our community

Very good - based on 37 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
Sofia J
Toronto, Canada
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Without a doubt we would stay here again”
Reviewed 19 January 2015 for a stay in December 2014

We booked this villa for our Christmas holidays and I was originally apprehensive paying up front without having visited the property. It was also our first time in Bali so we were pretty much relying on pure luck. I must say though that Shane, the manager, made it so very easy from the get go. He was there every step of the way, reminding us to provide flight details for pick up and even suggesting menus to accommodate our children's tastes. It made our arrival seamless and the whole holiday even more memorable. The pictures of the property do not do it justice as it is even more stunning and the location was perfect for us. It enabled us to shop, eat and just enjoy Seminyak on our own yet enjoy the company of our extended family so very comfortably in the villa. The pool was perfect for our children (from age 3 months to 9 years). The staff were phenomenal. Ketut our butler was ever so helpful and helped us navigate the area and arrange day trips to the Ubud, the Elephant Sanctuary and even our massages. While we realized that the amazing staff were there to help us we never felt like they were intrusive. The Christmas tree/decor the staff placed out in the garden enabled Santa to find us and the kids were ever so thankful the staff went the extra mile to do this as the presents were in place Christmas morning. We would definitely go back once we psyche ourselves u for the 24 hour flight from Toronto. Thanks ever so much for making our Christmas ever so memorable!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location is perfect!
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kerry7778...
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Has Potential but disappointed”
Reviewed 18 January 2015 for a stay in January 2015
1
person found this review helpful

We have just returned from Bali after a short stay at Villa Mewah. Whilst the villa has huge potential - living arrangements, bedroom size, TV room, etc all good, the biggest upset was the fact that the pool had a film of green covering the tiles and pool light, indicating it wasn't clean, and really, who wants to swim in a dirty pool! Also, the bedroom downstairs failed to produce hot water. We were only ever given 4 towels for the pool, clearly not enough for the amount of people the villa was hosting (which we paid extra for) The toast every morning was cold and there was never enough bacon to go around and the internet was unavailable for half the time. So the little things when you are paying top dollar (the villa was more expensive than a beautiful 2 storey house in Capel, WA, on the beach we rented in top condition accommodating same number of people) is very disappointing. A little more maintenance and care by staff could easily change the holiday that people have at this villa, bringing recommendations and return visits.

Travelling group: Large Group
Your age range 35-49
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Feb 2015
Firstly, we appreciate all accurate reviews, both good, bad or indifferent as it gives the opportunity to review our villa operations to help improve the villa experience for our valued client guests.

We’ve received many positive reviews about Villa Mewah, the staff and the villa’s excellent amenities from previous clients both across the various sales platforms we use such as TripAdvisor, Airbnb, etc and directly to our office.

Regarding the pool, as you know, during your stay we had an issue with the pool pump and this was resolved within 24 hours so to imply the pool was ‘green’ for all your stay is totally inaccurate and extremely unfair. It was clean and in good working order prior to the pump issue and within several hours of the pump being fixed.

The internet does work but we are also in the process of upgrading it to faster broadband which had just been rolled out to the area where the villa is located.

The bathrooms and showers have all been checked and there is hot water from every shower.

There are enough pool towels at the villa so I don’t understand why you are saying this. There was 1 pool towel per guest laid out each day.

We’ve have had the same chef at Villa Mewah for over 18 months now and we’ve only ever received positive reviews about him and his food. The staff have plenty of ingredients for the first day breakfast and remember, you pay for breakfasts from day 2 so it is up to you to ensure you ask the chef to buy enough ingredients and give him enough money to purchase them. The chef freshly cooks the breakfast, toast, etc so I can only assume some guests weren’t at the dining table for when the breakfast was cooked.

We invest in maintaining this villa. Maintenance issues do arise at any accommodation and we take pride in resolving any issues quickly and with as little disturbance as possible to our valued clients.

We’ve had many happy guests stay at this beautiful villa and believe Villa Mewah is an excellent villa for large groups and offers excellent value with all the added value inclusions.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Reviewed 8 August 2014 for a stay in August 2013
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: spending time with the family.
Liked least: Read my Comments
Travelling group: Large Group
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
20 Aug 2014
It’s a real shame that you’ve taken to writing this false review which you were threatening some time ago. You stayed with us in AUGUST 2013 yet only leave the review now – why? You threatened a false and negative review 12 months ago. You demanded a refund for the last 4 days of your stay even though it was your decision to leave the villa as your holiday plans changed while you were staying in the villa and you all then travelled as a group to Lombok. I’m a very fair and reasonable person but the reasons for your leaving the villa didn’t warrant a refund and I refused. You then threatened to leave a nasty review. If we had major issues with the villa and you had to leave because of these then this would have been a different story but it wasn’t the case at all.

All the points in your review are false and inaccurate. We didn’t even have an issue with electricity in August 2013 which you obviously picked up in a later review which you’ve read. The electricity supplier has now solved the issue and thankfully there are now no issues with the power supply and haven’t been for sometime but this was all after your stay in August 2013 anyway.

TripAdvisor/Flipkey would have allowed me to refuse your review given it’s been written over 12 months since your villa stay but in the interests of transparency and fairness I accepted it. I’ll leave it up to readers to decide and to maybe read the huge number of positive and, more importantly, accurate reviews for this villa (lots of recent ones too!) and all the other villas I exclusively manage in Bali.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Sydney, Australia
Reviewed 21 July 2014 for a stay in July 2014
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything
Liked least: Pool could have been cleaner
Travelling group: Large Group
Your age range 18-24
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
andrewjd1
New South Wales, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Superb villa for group”
Reviewed 20 July 2014 for a stay in July 2014
1
person found this review helpful

We had a fantastic time in this villa, beautifully decorated with nice pool. Great location close to restaurants, short drive to beach, and nice quiet area.thanks to the wonderful staff making our stay so enjoyable, we will be back

Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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