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“reimbursement of services not provided”
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Very good
2 reviews
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Overview
Villa -
1 Bedroom, 1 Bathroom, Sleeps 2
Seminyak, Kuta District, Bali

Reviews from our community

Very good - based on 2 reviews
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Reviews from our community

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Date | Rating
  • English first
  • Spanish first
  • Any
English first
English first
Spanish first
Any
English first
Asiatrave...
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“reimbursement of services not provided”
Reviewed 26 December 2013 for a stay in November 2013
1
person found this review helpful

Anjali villa is lovely and comfortable. It is modern and clean and a short ride away to the beach. We booked the villa through villa -Bali and were promised breakfast for all the 3 days that we were there. However, in the recent times, the villa changed its breakfast policy, but this update wasn’t reflected on their website. Hence, when we were there, we assumed (as was promised by the booking agent, Juia of Villa - Bali) that we will get the breakfast. But we never got it. Anyhow, we contacted Julia and she was lovely in her attempts to help fix the situation. However, despite her efforts, we never received the breakfast. Once back home, I contacted Julia again and discussed the issue, and she and her manager David, were very prompt in offering apologizes and refunding us the amount worth of breakfast for our party. Overall, I would say that we were happy with the our booking company Villa-Bali and the Anjali Villa itself. But would suggest - calling and checking with the respective villas, wherever you might be booking, to go over the services that might be important to your needs. This time we were travelling without the kids and the breakfast issue wasn’ t as important, but had we brought our kids with us, this last minute glitch wouldnt have been a good surprise.

Value Rooms
Location Cleanliness
Service
Visit was for: Leisure
Travelling group: Family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inma N
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2014 for a stay in August 2014
Google Translation

Value Rooms
Location Cleanliness
Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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