We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Holiday Inn Express & Suites Raton
Nearby Hotels
US$42
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$100
US$95
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$139
US$128
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Budget Host Melody Lane Motel(Raton)(Great Value!)
US$57
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$55
Hotels.com
View Deal
  • Free Wifi
  • Free Parking
US$79
Hotels.com
View Deal
  • Free Wifi
  • Free Parking
US$99
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Raton Pass Inn(Raton)(Great Value!)
US$75
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$67
Hotwire.com
View Deal
  • Free Wifi
Rodeway Inn(Trinidad)
US$94
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (365)
Filter reviews
365 results
Traveller rating
241
84
24
14
2
Traveller type
Time of year
LanguageAll languages
More languages
241
84
24
14
2
Show reviews that mention
All reviewsputting greenroad constructionfire pitbunk bedschips and salsaopen hourslight supperpool and hot tubseparate roombiscuits and gravyfamily suitenice hotelnew mexicofollowing morningbreakfast stafffront desk staffbreakfast room
Filter
Updating list...
9 - 14 of 365 reviews
Reviewed 28 August 2017 via mobile

This felt a bit off the beaten path but we had our dog with us and this hotel has grass and a good pet policy ($20 per night when many are now charging $75 or more). No street noise but the walls were a little thin or the handicap / pet room with tile just transferred sound more effectively. I could hear neighbors TV, his dog bark etc. Good breakfast, the green side chili was sadly frozen in their little cups at 6 am. Would stay again or recommend if going thru. The gas is cheaper at the Loaf and Jug up the road. The staff is also exceptionally nice and friendly.

Stayed: August 2017, travelled as a couple
Thank gustav2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2017

Annie and Rosie the Breakfast Hostesses are very accommodating and always friendly. Couldn't as for a better staff they are even better than the staff I've encountered at some restaurants. Biscuits and gravy are to die for! The front desk staff always go above and beyond for their guests. One in particular is Tori. She is very friendly and always eager to help.The evening staff was also very friendly. I absolutely LOVE the rooms always clean and homely.

Room Tip: Every room I've been in has been great!!!!
  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank bear6745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this reviewResponded 24 August 2017

How rewarding it was for the staff to see your comments and know how much you enjoyed your recent stay with us, from your clean, comfortable accommodations to the biscuits and gravy in the morning. We sincerely appreciate you sharing your experience with others, and we look forward to welcoming you back very soon.

Marilyn Edwards
Guest Service manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2017

We stay here because of it's proximity to the Whittington Center. For 4 years running we have enjoyed their free breakfast in the morning. Have been to other HIE also Baymont and Mariott and this hotel really goes out of its way to provide a great start to your day. Turkey and pork sausage, bacon, scrambled eggs some days, egg white omelets, cheese omelets (pre-done but good), hot and cold cereals, do it yourself pancakes, fruit, yoghurt, sweet rolls, large asst of breads, 3 types of juice, even tortillas and home made green chilies! I now judge all mid range hotels by this breakfast. Breakfast even starts at 5:30 am. On top of this the hotel provides snacks at 5:30 in the evening. 3 types of deli meats, rolls, chips and salsa and a peanut mix. I've never seen this provided by a HIE anywhere. The ladies that take care of this area are very nice and helpful.

Rooms do need an update but they are very clean and well appointed. If you need a table or lamp it's there. There's also a microwave and a mini refrigerator.

The fitness center was surprisingly good and up to date. 4 sided weight machine, free weights, elliptical and precor machines. Towels, water fountain, bacterial wipes and ice cold a/c provided.

If you have a dog you will get the lower rooms in the main building. Outside the side door is a great open field that they keep mowed so no worry about varmits.

  • Stayed: August 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank walker-roamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Moore, Oklahoma
81
Reviewed 12 August 2017 via mobile

We have stayed here several times, and it is always clean and comfortable. The staff is accommodating. The grounds are well cared for and very attractive, and the inside is tastefully decorated. The little putting green and patio are wonderful little additions. This is an above average Holiday Inn.

Stayed: August 2017, travelled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this reviewResponded 14 August 2017

We sincerely appreciate your continued loyalty to our hotel and thank you very much for taking the time to share your most recent experience with other travelers. We were pleased to see that you always find the hotel to be both clean and comfortable and that you enjoy the little extra amenities that we offer. We look forward to your next visit.

Marilyn Edwards
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2017

We booked our reservation about 1 hour before arriving at hotel. Despite calling the hotel phone number in the AAA Book, I was not aware I was transferred to the IHG Reservation System. The hotel did not have my reservation number. One of the managers said it was not their (local hotel) problem. She did apologize later. It took over an hour to fix the reservation. This is the third time in 5 years using the IHG System the hotel did not have the reservation.The staff upgraded our room and reduced the price. Shower Curtain had mold at bottom. The wallpaper is peeling from the room. This is the King Size Suite Room 148. The room needs an update and a deep cleaning. Many of the lights had bulbs removed. I do appreciate a separate wing of rooms for Non-Smoking and No Pets.

Room Tip: No Pets and a No Smoking wing of rooms are great!
  • Stayed: July 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Wheat99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this reviewResponded 7 August 2017

Thank you very much for your comments and honest feedback. We sincerely apologize for the housekeeping issues that you experienced, as there is no excuse. Please know that the staff has seen your comments and training/procedures are in place to ensure this type of experience is not repeated. We hope that you would consider giving us another opportunity to exceed your expectations in the future.

Marilyn Edwards
Guest Service manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews