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“nice place - bad bed”
Review of Quality Inn

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Quality Inn
Ranked #2 of 5 Hotels in Rio Rancho
Certificate of Excellence
Reviewed 28 June 2017

nice resort
nice pool
friendly staff
one of the worse beds I have ever slept on - they placed us in a handicap room and the bed was like sleeping on the floor it was so very hard
I complained the next morning and the staff was sorry and gave me a 1000 points somehow that doesn't make up for a lousy night stay as far as I am concerned.

Room Tip: find a room that has a decent bed I feel sorry for anyone who has a handicap and has to stay in this...
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  • Stayed: June 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank kit52349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 150 reviews

Reviewed 23 May 2017

The bathroom was so small, if you turned fast you'd smack into something. The toilet was not flushing properly so they offered us a plunger to fix it. The ceiling had been visible patches, in fact, the joint tape was coming off. I was frankly insulted and horrified by the overall condition. The lobby was nice and that was about it.

Room Tip: Go the Hilton Garden Inn
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  • Stayed: May 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank ceedeeo2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2017

We were Very pleased with this hotel. Great customer service. Clean room. Great location for us and they honored a military discount. We stayed in a King room. Comfortable bed. We would stay here again.

  • Stayed: May 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Kathy Ron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2017

So very pleased with this hotel. All the staff we had any contact with were pleasant and helpful. The room was very nice and always clean. The breakfast was very nice. We will be staying there from now on when we visit family there.

  • Stayed: February 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank charArizona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2017

Based on the room rate ($72 AAA/Senior rate) and reviews, I felt like this was the best deal in the area. Great location near restaurants and shopping, breakfast buffet included, WiFi, queen beds. Nice two star hotel. The next best option seemed to be the updated Extended Stay nearby (note that there are two and only one is updated) but they only have full size beds, which doesn't work for my 6'4" husband.

Check-in guy wasn't on top of things or service oriented, but the breakfast buffet people were great.

ROOMS: The beds and pillows were very comfortable. Got a great night's sleep. Loved the soft pillow so much that I asked about buying one, but they only have ones used in the room (and who knows how many people have already used it) available for purchase. The room was modern and attractive. If you don't want to hear noise from the sitting area in the hallway, I recommend requesting a room behind the hallway glass doors.

Toilet/shower - This was the main negative as it was a tiny area and the bathroom door was right next to the hallway door, which seemed quite odd and inconvenient.

Note: There is a $1.50 daily charge for the in-room safe. You can ask to have this removed at check-out if you don't use it.

BREAKFAST: good two star hotel breakfast buffet- cereals, fresh fruit, breads, juice, coffee, hot biscuits with gravy and sausage patties, yogurts, eggs, waffles.

RETURN? For a budget hotel, this is a good deal.

  • Stayed: December 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Texasmom04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn

Address: 4081 High Resort Blvd SE, Rio Rancho, NM 87124-5906 (Formerly Comfort Inn Rio Rancho)
Phone Number:
Region: United States > New Mexico > Rio Rancho
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Rio Rancho
Price Range: RM261 - RM400 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Comfort Inn Rio Rancho
Rio Rancho Comfort Inn

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