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“Dirty,poorly maintained, need i say more?”

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Holiday Inn Express Cooperstown
Ranked #5 of 16 Hotels in Cooperstown
Certificate of Excellence
GreenLeadersSilver level
Reviewed 5 August 2017 via mobile

This overpriced, poorly maintained hotel should be ashamed to call itself a Holiday Inn. The entrance has broken concrete, no bus service to the Hall of Fame, and the pool is disgusting. The lack of hotel accommodations in this town makes this hotel appealing but do your family a favor and stay anywhere else!

Stayed: July 2017, travelled with family
Thank twindad04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie N, Guest Relations Manager at Holiday Inn Express Cooperstown, responded to this reviewResponded 5 August 2017

Thank you for your review! We are truly sorry to see that you left feeling this way about your experience with us. Cooperstown is a seasonal area and because of high demand during the Summer, the prices for all accommodations are higher. We do our best to offer the best value in the area and that is why we include all amenities, such as our hot/cold breakfast buffet. It's disappointing to see your comments about our cleanliness and maintenance. Just last year we received the IHG Torchbearer award for overall excellence; which places us in the top 1% of all Holiday Inn Expresses worldwide. Thank you again for your review and for staying with us. We apologize that you found it to be unsatisfactory and we hope you'll give us another chance in the future. We hope all is well!

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Reviews (422)
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15 - 19 of 422 reviews

Reviewed 16 July 2017

Had a wonderful time here. Not too far from GlimmerGlass. The room was very spacious and clean with wifi. The breakfast was plentiful and free. The pool was delightful and the staff was superb! At 6 pm home baked cookies are available and they sure are yummy!

Stayed: July 2017
1  Thank passionate-gardener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2017 via mobile

Great hotel. Clean. Friendly reception staff. Kids loved the pool although it was a kind of small it was empty so it all worked out. Breakfast was great. Along with the coffee! Only negative was the wifi. Slow speeds made it difficult to even open an email....

Would definitely recommend. Five minute ride to Cooperstown. Very convenient.

Thanks Holiday Inn Express!

Stayed: July 2017, travelled with family
1  Thank JPM1003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2017

Only problem I had was that we needed connecting rooms and they gave us handicap rooms. Did not need a seat in the our shower, but the breakfast was good. Love talking to the staff. Beautiful area. Kids loved the pool and work out room. Nice laundry. Just down the road from the Baseball Hall of Fame.

  • Stayed: May 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Donna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2017 via mobile

Excellent Service and great front office staff.
Spacious and Clean rooms.
Clean foodcourt and Nice Breakfast.
Staff at the Breakfast area (Mohamed) is outstanding, well trained and so helpful and welcoming. Great asset to management in the future.
Definitely recommend it.

Stayed: May 2017, travelled with family
1  Thank K B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Cooperstown

Address: 4758 State Highway 28, Cooperstown, NY 13326-5205
Phone Number:
Region: United States > New York > Cooperstown
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Cooperstown
#5 Family Hotel in Cooperstown
Price Range: RM457 - RM1,044 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cooperstown 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The Holiday Inn Express is located minutes from the heart of the historic village of Cooperstown, New York on State Highway 28. This places the hotel in close proximity to all the businesses and attractions of this wonderful community. We are a 100% Non-Smoking hotel. Visiting Our Universities? The Holiday Inn Express Hotel & Suites offers great value to those visiting our fine educational facilities. SUNY Oneonta & Hartwick College are just moments away. A Great Business Location! The Holiday Inn Express Hotel & Suites is well located to fine companies such as Bassett Hospital, Brewery Ommegang, Wal-Mart, Fox Hospital, Clark Foundation and many others. The hotel offers all the services a business traveler needs for a productive visit. Great for a Vacation Visit! The amenities of the Holiday Inn Express Hotel & Suites and central location makes it the perfect place when vacationing. Whether you are attending Cooperstown Dreams Park, Cooperstown All Star Village, Cooperstown Baseball World, Cooperstown Diamonds, The National Baseball Hall of Fame, Howe Caverns, Ommegang Brewery, Cooperstown Brewery, Fenimore Art Museum, Farmers Museum, Fly Creek Cider Mill, Bear Pond Winery or many other local attractions, we are close to it all! ... more   less 
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Also Known As:
Holiday Inn Express Cooperstown Hotel Hartwick Seminary
Holiday Inn Cooperstown

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