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“Erie Canal Bicycle Trip”

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Holiday Inn Express Hotel & Suites Dewitt (Syracuse)
Ranked #12 of 19 Hotels in East Syracuse
Certificate of Excellence
Reviewed 2 August 2017

The staff was very accommodating to our bicycle group. We stayed overnight on the first and last nights of our trip. We were able to store our bikes in a secured area overnight each time. The breakfasts were well done, with a wide variety of food. We left 2 vehicles on the property for a few days (we took a shuttle service east, then biked west to our starting point over 3 days.) The people at the front desk were kind and helpful with restaurant suggestions, etc. Our suites/rooms were modern & clean. The only suggestion is to upgrade all sleeper sofa mattresses to the memory foam. (Memory foam was fine, the spring sofa mattresses not as good.) Thanks again!

  • Stayed: July 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank LBlion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward B, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this reviewResponded 5 September 2017

Hello LBlion,

We enjoyed having you as our guests and appreciate your nice review regarding your recent stay with us. We will look into the sofa bed mattress that was in your room. I hope your bike ride went well and the weather cooperated for you. We look forward to possibly seeing you again in the future should your travels bring you back to the Syracuse area.
Best Regards,
Ed Buczek
General Manager

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4 - 8 of 253 reviews

Reviewed 30 July 2017

Wife and I stayed here in advance of a meeting in Fayetteville the next morning. The location was perfect. All elements of the property were spot on. Clean, comfortable and priced right. What's not to like? The icing on the cake was the delightful lady at the front desk who checked us in. Didn't get her name but she was the attractive black lady with the curly reddish hair. (Manager, you'll know who I'm talking about. We checked in at about 9PM on 7/24.)
Will definitely return when back in this part of the country.
Highly Recommended.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Tupelo010835
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2017

Clean rooms, friendly staff and a nice breakfast. No complaints. The workout room is small but functional... business center let me print out plane information, and all worked well.

Would stay at again!

  • Stayed: July 2017, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Alljackedup408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2017 via mobile

I stayed one night, traveling alone for a conference. Everything in the room was good, breakfast was great, staff very friendly. It would have been nice to be able to walk somewhere nearby to get an evening snack or just poke around. The closest business to the hotel was a Home Depot. I guess if you just wanted to have a quiet place to do some work, this would be the perfect hotel.

Stayed: June 2017, travelled solo
Thank Eileen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward B, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this reviewResponded 13 June 2017

Hello Eileen J,

Thank You for reviewing your recent stay with us. We are happy to hear that you enjoyed the breakfast and the friendliness of our team. There is only one restaurant that is walking distance from the hotel, however their are 20 chain and non chain restaurants with in 2 miles of the hotel on Erie Blvd. We also offer 5+ menus for places that deliver at the Front Desk as well if you do not have transportation.

Best Regards,
Ed Buczek
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2017 via mobile

Spotless, modern, clean hotel!! My husband and I stayed here for two nights, and it was great!!! All hotel staff was friendly and helpful. Our room was comfy and very clean. Bath & Body Works toiletries in the bathroom. The bed was not too soft, but perfect, and the linens were white, which I love!!! I was super excited to find that our room, which was not a suite, had a mini fridge, and a Keurig, and k cups!!! For breakfast, there were plenty of options for a simple, delicious meal, including an awesome pancake maker! Overall, a great stay!! Thank you, Holiday Inn!! We will definitely stay here again when in Syracuse.

Stayed: May 2017, travelled on business
Thank ChooChooTina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Dewitt (Syracuse)

Address: 5908 Widewaters Pkwy, East Syracuse, NY 13057-3088
Phone Number:
Region: United States > New York > Finger Lakes > East Syracuse
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in East Syracuse
#5 Business Hotel in East Syracuse
Price Range: RM 354 - RM 709 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dewitt (Syracuse) 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
American English ... more   less 
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Holiday Inn Express Hotel And Suites Dewitt (Syracuse)

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