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Reviewed 10 October 2016

In need of MAJOR work. Bathroom was terrible, fridge did not work. It may be best if completely demolished and rebuilt. Not clean and the flooring was disgustingly dirty. We were stuck with nothing else available for 30 miles. BEWARE

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Ray P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
abvigeneva, Manager at Americas Best Value Inn Geneva, responded to this reviewResponded 22 March 2017

Hi There ,

Now this properties is under new management from 2017 .

please visit us again and we will try to make your experience wonderful this time.

we are on major renovation for bathroom , rooms and other stuff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2016

This hotel should be torn down and replaced. Totally run down, dirty, musty, outdated television and miserable staff, housekeeping and customer service. We stayed here for the dog shows and will not stay here again. When I made the reservations I requested a first floor room due to pulmonary issues (shortness of breath) and other health issues. When we arrived at 7:30 pm, the discourteous clerk said, because we were late our room was given away when other people were asking for 1st floor rooms. With no elevators, I'm glad I didn't have a broken leg. The outside was filthy, gutters broken away from the building, wild bushes covering the outside walls, just an absolute disaster. We will never step foot in there again and I'm hoping other people read ALL the negative reviews this place is getting. Not worth the money we spent and does not live up to the name of "Americas Best Value". DO NOT STAY HERE, You have been warned....:)

Date of stay: September 2016
2  Thank Thomas D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 18 March 2017

We are sorry that you were disappointed with your stay but when you book on an online travel agency, we are not told that you are requesting a first floor room, that is why we did not hold any for you. Next time if you would like a certain room please just call us directly and we would be happy to hold one for you. For years we have been hosting the dog show clients and they have all been very happy with their stay. We are not sure what you meant by wild bushes around the outside of the building because we don't have any on our property. Everything is trim and tidy. We are now under new management and we are in the process of undergoing some major changes here to make our guests' stay memorable one. Please come back and give us another try.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2016 via mobile

Worst place I have ever stayed, hands down. Filthy, smelly, cramped, no bedside reading lamps, lacked outside lighting in the back, felt unsafe, especially when taking my dogs outside after dark. People lurking around the parking lot at night. Just plain disgusting.

Date of stay: October 2016
3  Thank Heidi L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ABVI G, Manager at Americas Best Value Inn Geneva, responded to this reviewResponded 23 March 2017

Hi There ,

Now this properties is under new management from 2017 .

please visit us again and we will try to make your experience wonderful this time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2016

Stayed here in August for 3 nights. The room itself was very nice. Clean & comfortable. The bed was very comfortable. Unfortunately, the outside of the hotel is run-down and not very attractive looking. But, the place is inexpensive and good enough for a short visit to the Finger Lakes.

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank GregBabs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 August 2016

Place is really sprawled out, we drove past the welfare hotel section on way to our room. The smell was terrible, no place to put clothes, no place to sit: nothing but bed, TV (didn't work), and a Jacuzzi. Bathroom looked like it was falling down. Complained to desk clerk and was told this was one of the better rooms. Yikes!!
was then offered the room next door (didnj't smell too bad), but I had had enough and demanded my money back. I was refunded with no problem.

Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank captsquid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ABVI G, Manager at Americas Best Value Inn Geneva, responded to this reviewResponded 23 March 2017

Hi There ,

Now this properties is under new management from 2017 .

please visit us again and we will try to make your experience wonderful this time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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