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Reviews (1,349)
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Reviewed 20 October 2017

While the grounds and lobby of the Glen Cove Mansion were lovely, the rooms were less than satisfactory. My room, along with two others, had a mold-like odor. My room also had paint peeling from one of the walls. There were also some troubles with checking into my room and receiving the right key card. It was a nuisance.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
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Review collected in partnership with this hotel
Thank 916lillianr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay Z, Front Office Manager at The Mansion at Glen Cove, responded to this reviewResponded 24 October 2017

Thank You for your review of The Mansion. We are sorry that your stay did not meet expectations and you left the property feeling unsatisfied. This is not the atmosphere we wish to portray at The Mansion. We want all of our guests to have a lovely experience without any issues. Once again thank you for the review and comments as we will definitely be looking into those rooms further.


Thank You
Jay Zelkowitz
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017

the grounds are beautiful and the hotel has an aging elegance that is pretty charming. our room was clean but in need of attention -- the bathroom in particular was showing its age. when i showered i couldn't get the water hot -- sort of warm, but not warm enough -- and halfway through my shower the water pressure went away. when my husband showered later the water pressure was fine. the food was really overpriced.

staff and other guests were very friendly. at the end of the day, though, our bill was too high for the quality of our experience.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank carole c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2017

The Mansion is located on superb grounds, immaculately kept and groomed. Hotel is very nice inside, with however slightly outdated rooms. Nonetheless, pleasant and friendly personnel, good food and very nice atmosphere.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Q4585QIhelent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay Z, Front Office Manager at The Mansion at Glen Cove, responded to this reviewResponded 24 October 2017

Thank You for your review of The Mansion. We are so pleased to hear that you had a great time at the property and that our staff was attentive to your needs.. We greatly appreciate your feedback of the Mansion’s property, services & staff. We look forward to seeing you again in the future.

Thank You
Jay Zelkowitz
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017 via mobile

I have been several times to the Glen Cove mansion but the standards have gone down.

First the name is incorrect. The first letter is incorrect. The T should be written with the curve to the right and not to the left which became and S. I made the comment to the personnel but it was like talking to ghosts!

Also, it is over the time when you could go to the bowling, have drinks in all corridors, where foods would be exquisite. Now it is the time where they want to save on everything. We spent couple of days there and it was not good. The food was not up to the standard and the service needed improvement. I would have hoped not to have gone there because the image I had in my mind is totally destroyed.

Stayed: October 2017
Thank Moncef2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2017

We were there for a wedding and had a great stay! The staff was friendly and handled an uncomfortable situion very professionally. I will stay there again and will recommend to anyone else is the Long Island area.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 438jeremya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay Z, Front Office Manager at The Mansion at Glen Cove, responded to this reviewResponded 24 October 2017

Thank You for your review of The Mansion. We are so pleased to hear that you had a great time at the property and that our staff was attentive to your needs.. We greatly appreciate your feedback of the Mansion’s property, services & staff. We look forward to seeing you again in the future.

Thank You
Jay Zelkowitz
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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