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Reviews (653)
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All reviewsgreat place to staycomplimentary breakfastpool and hot tubfinger lakesclean hotelwatkins glenfront desk staffconvenient locationthe breakfast areawafflescookiesstaff was very friendlyshopping mallwould definitely stay here againshort drivefresh fruitfridge and microwave
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137 - 142 of 653 reviews
Reviewed 13 March 2017 via mobile


Room - large and clean - good shower
Wifi - good
Gym - did not use
Breakfast - good oatmeal , waffles , limited egg options - plastic cutlery
Restaurant-didn't use
Large car park
Other restaurants nearby (car drive)

Stayed: March 2017, travelled on business
Thank Cathal3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded 14 March 2017

Thank you for staying with us at the Hampton Inn Elmira Horseheads. We pride ourselves in a clean hotel and great customer service!!! I'm glad you enjoy all the Hampton amenities we have to offer. All Hamptons use paper plates and plastic utensils. We hope to see you back again with us again soon!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2017

Hidden gem close to everything shopping, food choices a little bit for everyone. Good location close to Ithaca. Easy access to highways and close to wine country tours st the lakes. If you forgot something you have shopping to suit all your needs.

  • Stayed: March 2017, travelled with family
    • Value
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Review collected in partnership with Hampton
Thank o2lndaisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded 14 March 2017

Thank you for great review with the Hampton Inn Elmira Horseheads. I'm thrilled to know we exceeded your expectations with your recent stay and you enjoyed our breakfast. We are close to Ithaca, Watkins Glen and Corning with so much to do and see while your staying with us. Thank you for staying with us and we hope to see you again soon!!!!

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Reviewed 8 March 2017

Took my wife for a night away, great location close to shopping, restaurants, theater. Check in was easy, the facility was clean and well maintained. The in-room Jacuzzi was great and the room was clean and the breakfast was good. Overall a great deal.

  • Stayed: March 2017, travelled as a couple
    • Value
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Review collected in partnership with Hampton
Thank blakes594
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded 14 March 2017

Thank You for your wonderful review of your recent stay in our whirlpool room at the the Hampton Inn Elmira Horseheads. I'm happy to hear you enjoyed your night away from the kids stay with us. We provide ourselves in outstanding customer service, amenities and cleanliness. come back and stay with us again when you need to get away!!

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Reviewed 2 March 2017

Avoid this Hotel! We were greeted by and employee asking us if we can wait to check in because she was on lunch. Rude staff, cold, dirty pool with no clean towels, dirty hotel rooms, I've stayed in cleaner Motels. Disappointing breakfast. Nothing to look forward to at this hotel.

  • Stayed: February 2017, travelled with family
    • Value
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Review collected in partnership with Hampton
Thank melaniesA4669RT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded 4 March 2017

Thank you for comments from your recent stay with us. I apologize for any inconvenience my Assistant General Manager was at the front desk and checked you in. Had my staff been aware, we would have been able to make your stay a better one. We are an award winning hotel and strive to provide outstanding customer service and a clean hotel. We hope you come back and stay with us again.

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Reviewed 2 March 2017

Excellent except for noise from the outside, can hear hallway especially kids and next room, nice facilities and breakfast
Good location, walking to mall next to restaurants
Beds may need updating but room large, TV and bathrooms very good

  • Stayed: February 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank samimc2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this reviewResponded 8 March 2017

Thank you for your comments of your stay with us at the Hampton Inn Elmira Horseheads. We pride ourselves in great customer service and a clean hotel. I apologize you hear noise from other guest, we could have moved you to a quieter room if my staff had been aware. Thank you for choosing to stay with us. There's lots to see in the area and we hope you can come back to stay with us to relax and see the sights!!!

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