Upon arrival, the counter had a sign up that they would be right back. No problem. When the lady returned, she immediately told me "her problems" with her job - that they have to do the maintenance themselves at night and a light bulb had to be changed and something else. No hello or welcome.
Other than that, our room has been great with comfortable double queen beds (3-night stay). The shower has good water pressure. The indoor pool is very nice (no deep end, but clean and warm). The fitness center and lobby are well-kept. Breakfasts include the usual cereals, but also choices of hard-boiled eggs, waffles, and eggs and sausage or eggs and grits & biscuits. The juices are not watered down! There were cookies and oranges set out during the day (first-come, first-serve) as well as a tray of mints. The motel is walking distance to the mall and restaurants.
- Official Description (provided by the hotel):
- We would like to invite you to a warm and cozy hotel in the horseheads area located next to arnot mall lot's of shopping and great places to have dinner. We are in the beautiful Fingerlakes region! ... more less
- Reservation Options:
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- Also Known As:
- Country Inn & Suites By Carlson, Big Flats Hotel Horseheads
- Country Inn And Suites By Carlson, Big Flats
- Country Inn Horseheads
- Horseheads Country Inn
- Country Inn Big Flats