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Country Inn & Suites by Radisson, Big Flats (Elmira), NY
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Reviews (520)
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Reviewed 21 February 2017

We enjoyed our stay very much . Our room was very clean and the area was very quiet. We love that we can use the pool. We enjoy the hot breakfast as well as the delicious cookies. Staff members are always very friendly and helpful in answering any questions we had. A great stay.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
Thank Edna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Manager at Country Inn & Suites by Radisson, Big Flats (Elmira), NY, responded to this reviewResponded 23 February 2017

Edna, thank you for the fantastic review! We are pleased to know you had an excellent stay at our hotel. It's great to read you were impressed with your room and the outstanding service we provided. We hope we will see you again on your next trip to our beautiful area.

Yours In Hospitality,
Gregg Murrelle, General Manager,
Country Inn & Suites By Carlson Big Flats (Elmira), NY

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2017

Great nights sleep in a quite area with comfortable bed . Most of the staff is really attentive to the client and will help you out in places of interest and if not satisfied with a room they will accomadate and never waiver

  • Stayed: February 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
Thank scottmZ9256LW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Manager at Country Inn & Suites by Radisson, Big Flats (Elmira), NY, responded to this reviewResponded 21 February 2017

Thank you for staying with us and for sharing your experience with other travelers. We are so happy you had a great night's rest and that our service was to your satisfaction. It was a pleasure to have you as our guest, and we hope to see you again on your next trip to the Big Flats area.

Yours In Hospitality,
Gregg Murrelle
General Manager
Country Inn & Suites By Carlson Big Flats (Elmira), NY

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2017

If you ever in this area this place is highly recommended
Clean comfortable rooms and great breakfast for very reasonable price.
There are few other hotels in close proximity to this hotel but I will always choose Carlson

  • Stayed: February 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank skymouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Manager at Country Inn & Suites by Radisson, Big Flats (Elmira), NY, responded to this reviewResponded 17 February 2017

We are thrilled to read about your fantastic stay with us. We work hard to deliver a great experience for all of our guests, and we celebrate reviews such as yours. Thanks for recommending us online, we look forward to welcoming you back on your next trip to the Big Flats area.

Yours In Hospitality,
Gregg Murrelle
General Manager
Country Inn & Suites By Carlson Big Flats (Elmira), NY

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2017

The rooms are very nice, cozy, and relaxing. There is an indoor pool, fitness area, and small lounge area with fireplace. It was super nice to stay in and we always enjoy the beautiful sunsets from the pool area. Very nice.

Room Tip: Easy on/easy off the major route. Lots of restaurant choices within a mile.
  • Stayed: March 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank drakepc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Manager at Country Inn & Suites by Radisson, Big Flats (Elmira), NY, responded to this reviewResponded 16 February 2017

We appreciate your business and love exceeding your expectations. It’s great to know you were impressed with your room and all the facilities we provide. We look forward to seeing you again the next time you are in upstate New York.

Yours In Hospitality,
Gregg Murrelle
General Manager
Country Inn & Suites By Carlson Big Flats (Elmira), NY

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2017

We stayed here while our daughter was playing in a hockey tournament in Elmira, NY. It was a nice, clean quiet hotel. The kids enjoyed the pool which was very clean as well. We wish breakfast had been served earlier than 7 as we had to leave at 7 to get to our hockey games on time so we missed out on breakfast. Very nice hotel and the price was great.

  • Stayed: January 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank cathyd552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Manager at Country Inn & Suites by Radisson, Big Flats (Elmira), NY, responded to this reviewResponded 16 February 2017

Cathy, thanks for being our guest and for writing such a great review. We are delighted to read that you enjoyed our clean facilities and your children had a nice time at our indoor heated pool. We are glad you found us a great value and hope to serve you and your family on your next visit to our area.

Yours In Hospitality,
Gregg Murrelle
General Manager
Country Inn & Suites By Carlson Big Flats (Elmira), NY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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