The hotel is in fine shape. Appears to be freshly updated. Overall very clean rooms and common areas.
Slightly concerned about the water being not safe to drink. But that didn't really affect our visit.
Comfort inn should be aware of how nice the lady who took our reservation and checked us in and out was ! Excellent customer service is what keeps me a happy traveler.
I will keep comfort inn on my list of places to stay in this area.
Dear Gary,
We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon.
Sincerely,
Hotel Manager
Don’t get me wrong-Comfort Inns are generally pretty great anyway but what a surprise to find everything very posh, spacious, clean and free breakfast as good as any at this price point. The entire staff, from front desk to lobby to dining room manager, all extremely friendly & helpful. All the amenities too-coffeemaker, small fridge & microwave. Great water pressure, which usually is a disappointment. Quiet, next to rolling farm land, the exterior is surrounded by nature. Just minutes to the center of town & the Baseball Hall of Fame. HIGHLY recommend.
Dear Angela,
We are excited that your stay with us was so amazing!
Our team endeavors to go above and beyond to ensure a great experience for our guests.We look forward to hosting you again soon.
Sincerely,
Hotel Manager.
Hotel was great. Guys at the front desk, Kevin?, was excellent! Very helpful and friendly. Room was clean. Hotel was quiet. Breakfast was great. I would stay here again when in the Cooperstown area. Just a few miles south of town.
Dear Joe,
We are really happy to see your positive feedback with appreciation for Kevin apart from the room, bed and breakfast. These compliments are very much encouraging for our team to raise the service benchmark. We are privileged to have guests like you and invite you to visit us again.
Best Regards,
Hotel Manager.
The front desk staff went out of their way to make our stay enjoyable. Being this close to the baseball facility the hotel was full of out of town families. Many of these out of town families were incredibly rude and inconsiderate to other guests. IE…mom and dad went partying with other parents and left the kids to roam the halls….till after midnight. The front desk staff had several complaints about these families and spoke to us in a kind, respectful manner indicating they would take care of us. And they did.
This is a wonderful front desk staff that should be applauded for working as hard as they do when it seems that decency and compassion for others has disappeared.
Many thanks for your hard work and humanity!!
Dear Mike,
Your review is very much encouraging and motivating for all the hotel staff.
Thank you very much for your stay and generosity for the appreciation.
We are continuously making efforts in upgrading our hospitality and guest comfort.Hope to see you again soon for another fine stay.
Sincerely,
Hotel Manager
Clean room, Comfortable beds, Shower pressure perfect. The only downfall was the fact that the air conditioner was off every time we came back because the thermostat has a room occupancy sensor. Would definitely stay here off-season because the in season prices are a tad high.
Dear Guest,
Thank you very much for your stay at the Comfort Inn & Suites Milford / Cooperstown.
We honestly believe that your stay was very good and matched your expectations.
Guest satisfaction is, of course, a big reward for our hospitality.
It was our privilege to serve you and hope you will give us more opportunities to do so.
Sincerely,
Hotel Manager
