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“Embracing the Beach”

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Atlantic Terrace Motel
Ranked #20 of 39 Hotels in Montauk
Reviewed 29 August 2016

Very clean property with amazing access to the ocean and fantastic morning yoga sessions. The staff are hospitable and courteous and the energy of the other guests at the events hosted over different occasions in the summer just amazing.

Room Tip: Rooms near the art gallery have easy access to activities.
  • Stayed: July 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Mona Anita O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (233)
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24 - 28 of 233 reviews

Reviewed 28 August 2016

We have stayed at the Atlantic Terrace many times for their superior location on the ocean. It has more of a family atmosphere than the other motels on the ocean here in Montauk. No loud music blaring from outdoor bars or rowdiness. Great place for families. On this trip we checked out and left our son's beloved teddy bear behind in the room. We realized this at 10:30 pm when we arrived home. The next morning, the housekeeper was truthful and said she threw the old ragged teddy bear out upon finding him in the room. The staff actually assured me that they would do everything to find him which included looking in the dumpster for a couple of hours! I called the carting company ( Mickey's carting) and asked for a delayed pick -up of the trash that day. They were more than cooperative and agreed to delay the pick-up. I finally got a phone call from Iraida (who was instrumental in coordinating the hunt of the teddy bear) that he was found in the dumpster! They even offered to wash him for me! I don't know of any motels who would go to this extreme in finding a boy's precious teddy bear. Thank you Theresa, Iraida and Maria ! See you next summer!

Room Tip: My favorite room is a first floor ocean front.
  • Stayed: August 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank tracey917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2016 via mobile

I can't say enough of how disappointing our visit was. Let me start by telling you a couple of summers ago we reserved a room and I was told it was an ocean view room. When we arrived that is not what we got. They tell me that was the room we reserved ( no it was not what I was told at the time). And I must have gotten it wrong. Fast forward 2 years and I call to make a reservation since they had the only rooms available . I ask specific questions about the room that was available the woman on the phone answered all my questions. We wanted a ocean view on the 2nd floor. She confirmed that this room is what I wanted. When we arrived our room was on the ground floor in front of the out door game section that was filled with children at all hours . We love children yet we are an older couple who just wanted to get away for some peace and quiet . The front desk women were rude and abrupt. When my husband went back to the office to get something he forgot he wasn't surprised that 2 woman were there complaining about their reservations also. Just stay away you will not have a smooth and relaxing getaway

Stayed: August 2016, travelled as a couple
1  Thank levksjj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2016

My Wife and I have stayed here a few times in the past and always had a great time. This place is in a great location and clean. A deli on premises with good food is also a plus but this stay was not as relaxing as the others. Everything started out just fine with check in etc. room was ready and clean. The first night from 1:15 a.m.-5a.m. there was constant banging, screaming and partying from the next door room going on. People were coming in and out all night. I did call front desk and they did send someone up to get the noise turned down but that lasted a short time! there must have been a minimum of 10-12 people in the room next door screaming all night. The next incident and a unsafe condition is now the door knob on my front door is being turned and banged on! I went out and found a drunk idiot with his pants zipper opened trying all the doors in the hallway...completely unsafe and thinking about it now I should have called police but I confronted the idiot and sent him on his way. Guests should not have to do this but after a certain time in the a.m. no one was picking up the phone at the front desk.

Went to hotel office in the a.m. and although they changed our room location for the second night which was better, this should have never happened. Getting away for a few nights is great but to have one that was 100% without sleep is no way to enjoy a few days of R&R. This hotel is not cheap and what a waste of $ for the first night, could have saved $400 and slept in my car and I would have gotten a few hours of zzzzzzz!

Rooms have been redone since our last visit and the grounds still kept nice which is why I gave it a 2 star instead of one. I understand it was the fellow guests that ruined part of our trip but it is the job of any hotel/motel to be accountable for what happens on there property. You can not just warn the troublemakers once and think the problem is going to go away. I was not the only guest that was affected by this as I was chatting with a few others at the pool.

Room Tip: AWAY from east side of building closest to hotel office
  • Stayed: August 2016, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank opjp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2016

For the price of an "oceanview" quad which btw had very limited oceanview and was directly situated over the Café (chock full of noise and smoke) and parking lot I could of been in the Caribbean. Room was poorly marketed, poorly equipped- no hooks for towels or clothing- no microwave- no coffeepot- no soap dish- big crack on my bathroom floor-primitive conditions for an extravagant price. Chain link ripped off the door hinge- maybe from a previous break in attempt- who knows? Speaking of parking lot- OVERCROWDED- 2x not enough room for my car which had to be double parked BY ATTENDANT which led to another guest threatening me and my guests.
General manager was unprofessional and when my concerns were brought to her attention- that the $600 per night was ill matched with the accommodations- she offered to buy me a soap dish- are you kidding me? Way too little way too late- glorified camping with a hideous price! Attitude by manager is so non-chalent - could care less actually agitating instead of accommodating- It is Montauk after all just grin and bear it! REALLY? I will tell everyone I know not to stay there- options are tremendous if you like the beach that much there are other places EVERYWHERE
No tiki bar- pool closes at 5- no chairs- no umbrellas- no lifeguards pool or otherwise.

Room Tip: Run for your life and spend your millions elsewhere
  • Stayed: August 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank shellywaines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Atlantic Terrace Motel

Address: 21 Ocean View Ter, Montauk, NY 11954-5356
Region: United States > New York > Long Island > Hamptons > Montauk
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#15 On the Beach Hotel in Montauk
Price Range: RM853 - RM1,840 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Atlantic Terrace Motel 2.5*
Number of rooms: 100
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Also Known As:
Atlantic Terrace Motel Montauk
Atlantic Terrace Hotel Montauk
Atlantic Terrace Montauk

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