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“It's an old dump. Don't stay here!”
Review of The Lake House

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The Lake House
Reviewed 5 June 2017 via mobile

One star is being generous. We rented the 3rd floor (5 rooms) for our team moms. The entry way was cluttered with junk and musty smelling. The rooms were dirty, there was no water pressure in the showers. At times there was no hot water in the showers. The kitchenette area was disgusting and dirty. Mold in the coffee maker! The owner was not friendly or accommodating. We stayed for 2 of the 7 nights that we paid for. No refund and had to book rooms at a hotel closer to the baseball fields. Clean rooms and running water are not much too ask for and this place could not give that to us.

Stayed: June 2017, travelled with friends
1  Thank Sheilah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 - 20 of 169 reviews

Reviewed 4 June 2017 via mobile

Do not stay at this place.
It was dirty
The bathroom door would not shut
The shower water was ice cold and there was no water pressure
The shower pan was loose and moved with every step
The walls are paper thin and you hear every time any other guest uses the restroom, flushed the toilet, showers, or walks
Totally unacceptable
We asked for a refund a the owner refused
We ended up moving to a different hotel and ate the cost of this place.
If you choose to stay here you will regret it.

Stayed: June 2017, travelled with family
Thank Loynt3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine C, Owner at The Lake House, responded to this reviewResponded 5 June 2017

Thank you for bringing this issue to my attention. I will look into it to see if this is an ongoing issue or a unique unfortunate incident you experienced. Please accept my apology. If you decide to try us again, please ask for me so I may thank you for your feedback and ensure we do our best to serve you. Sincerely, The Lake House Hotel

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Reviewed 29 April 2017

Had dinner with friends last night, first visit to the Lake House this year. This was the best meal we have had all year. From the friendly staff to the menu updates, all was great. This Chef knows what she is doing! Try the Salmon on the Cauliflower Risotto, the Lack of Ram, or the Pan Seared Scallops

Stayed: April 2017, travelled as a couple
2  Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine C, Owner at The Lake House, responded to this reviewResponded 30 April 2017

Thank you for visiting with us. It is always pleasing when our customers elect to write a review so our future customers can see what we are all about… thank you. We appreciate your comments about our pricing, service and products.

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Reviewed 22 March 2017

We spent this past weekend at Lake House, amazing restored property in the quaint town of Richfield Springs on Canadarago Lake. Close to Cooperstown we were looking for a place to spend a getaway weekend with friends. The Lodge is incredible - Christine has done an amazing job of renovating this 1843 historic property. Fully equipped and comfortable - we loved it. She had everything ready for our arrival - even a fire ready to light in the Fireplace. We cooked dinner in the large kitchen and had all the equipment we needed. If you are looking for a different experience off the beaten path this is the place for you. We highly recommend it and look forward to visiting again.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank jill p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2017

Went for a weekend trip to Cooperstown. This hotel is just a short distance outside of the town, a few minutes from Main Street. It was lovely. Room was ready ahead of time, very Adirondack looking, extremely clean, great food, live jazz entertainment, would definitely stay there again.

Room Tip: Easy, pleasant check in.
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  • Stayed: March 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank theresa q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine C, Owner at The Lake House, responded to this reviewResponded 20 March 2017

Every review like yours helps us get the word out that we represent great value and caring service. Thank you

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Additional Information about The Lake House

Address: 2521 County Highway 22, On Lake Street, Richfield Springs, NY 13439-2723
Phone Number:
Region: United States > New York > Richfield Springs
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Richfield Springs
Price Range: RM339 - RM1,029 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Lake House 3*
Number of rooms: 15
Official Description (provided by the hotel):
Lake House Restaurant and Lodge was built in 1843 and rests on the shores of Canadarago. The lodge and restaurant are a secluded haven for those looking for a place to relax, fish, hunt, and simply get away from city life. Lake House Restaurant and Lodge is host to our ever popular sulfur baths, which is great for your skin and has even proven to heal skin disorders and help relieve arthritis. There is plenty to do out here Richfield Springs, including a short drive to the Baseball Hall of Fame, Cooperstown, or rent out a jet ski and explore Canadarago Lake. We also boast large out seating area, which is perfect for outdoor wedding or concerts. Hurry out to Lake House Restaurant and Lodge and stay awhile. ... more   less 
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Also Known As:
The Lake House Hotel Richfield Springs
The Lake Hotel
Lake Hotel Richfield Springs

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