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Hilton Garden Inn Rochester/University & Medical Center
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Reviews (430)
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All reviewsinsomnia cookiesstrong memorial hospitalgrappa restaurantrochester universitygreat hotelwalking distancerestaurants and shopsperfect stayhotel restaurantparking garageroom was spaciousclean hoteleasy accessthe hotel staffconvenient locationwould definitely stay here againfront desk staff
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Reviewed 22 March 2018

As a parent of an undergrad U of R student, I am only sad that they will graduate and I will have lost my excuse to visit Rochester and stay at the HGI Medical Center. I've stayed four or five times and it is always a mini vacation for me. Clean, modern, roomy rooms, the wonderful Grappa restaurant, and consistently pleasant and attentive service from the staff make the HGI my absolute favorite in Rochester. Well I guess there's always the possiblity of grad school.

Stayed: March 2018, travelled with family
1  Thank Reboot18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2018 via mobile

This hotel feels brand new and modern. It is located within a small shopping/dining development across from Mt. Hope cemetary and very close to U of R campus and hospital. A variety of restaurants and a bookstore are also located in same development. It’s super convenient and perfect for a visit to U of R.

Staff is very friendly, professional, and non-intrusive. We arrived late on a snowy night to a lobby with fireplace, complimentary coffee/tea, cookies, and newspapers to make us want to curl up and stay a while. Restaurant and small convenience shop are adjacent to lobby on first floor. Lower level has laundry, exercise room and a pool. Guest rooms and common areas are clean and updated. Coffeemaker, microwave and mini fridge in room. Parking is free—there are limited spaces directly adjacent to hotel and a covered parking garage is a short walk away (ideal during our snowy stay).

Stayed: March 2018, travelled with family
Thank Momma23boyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018

Nice and new hotel in good area about 5 minutes from Henrietta (marketplace) shopping and even less from downtown. University area and hotel is close to many dining options, nice to walk around in good weather as well... Breakfast at the grappa was good along with great service as well... Pool was on the smaller side but comparable to all newer hotels nowdays... Rooms are well furnished and looked well cleaned. Would definitely recommend.

  • Stayed: February 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank myfotostudio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2018

We stayed in the one bedroom suite which was gigantic and gorgeous - the bathroom was jaw dropping and the bed was incredibly comfortable. The whole hotel was very clean and upkeep was great. We used the pool which was deceiving as it is underground but still feels very much open and relaxing.

  • Stayed: December 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank thisoneworks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2018 via mobile

Really comfortable. Nice staff, great room, nice room service. Couldn't be better! I've stayed several times and have always come back. Parking good, great location, nice restaurant and staff always with a smile.

Stayed: February 2018, travelled with family
Thank Patty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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