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“Amazing hotel for wedding”

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Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
Ranked #6 of 29 Hotels in Rochester
Certificate of Excellence
Reviewed 19 September 2017

We got a block of rooms for wedding party and guests for our daughters wedding. Hotel is very clean, great pool and staff always friendly and eager to help. Suites were very large and worked perfectly to have hair and make-up team come in to style the attendants, bride and mom. One standout employee there is Mona Lisa who oversees the morning breakfast. She overheard us talking about "the newlyweds " over breakfast Sunday morning and came to the table to congratulate the new Mr & Mrs. She asked their name and then said "Wait here darlings... I"ll be right back." She arrived back announcing to the whole breakfast room "put your hands together for the new Mr & Mrs" as she carried a waffle topped with whip cream, strawberry syrup and candles to their table! Such a sweet gesture from a woman who makes breakfast there such an enjoyable time. Mona Lisa - you're the best!

Room Tip: Suites were very spacious.
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  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
Thank Dawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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31 - 35 of 105 reviews

Reviewed 13 September 2017

From start to finish Mike Maida and his staff went out of the way to accommodate us. The booking process was simple, the check-in was fast, and the service was incredible. Our group of 30+ high school kids and adults from Long Island was super impressed with the hospitality. This was our first time in the area and Mike helped us with food reservations, toiletries left behind, and answered all of our questions. He even greeted our bus in the parking lot. We will definitely be returning next year.

  • Stayed: September 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Suzanne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2017

Beautiful rooms, friendly staff, everything you need is right there for you. My kids loved the pizza place next door and my husband and I enjoyed a few glasses of wine. The room has reasonably priced snacks and drinks. Front desk staff was polite and helpful. No complaints, great place-we will be back!

  • Stayed: September 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank SetterFamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2017

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson
Thank X1277MJjohnb
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 7 September 2017

Bed was bit firm and the pillows were too soft for me but it was very quiet at night and adequately clean. Our first "Country Inn" stay and we were impressed enough to continue looking for this chain of accomodation. Not too expensive and staff were helpful.

Stayed: September 2017
Thank tonycolhoun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY

Address: 2835 Monroe Ave, Rochester, NY 14618-4133 (Formerly Holiday Inn Express Rochester)
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#12 Business Hotel in Rochester
Price Range: RM404 - RM592 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY 3*
Number of rooms: 67
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites By Carlson, Rochester - Pittsford/Brighton, where guests are treated to comfortable rooms, thoughtful services, and a friendly atmosphere. Situated in the Brighton/Pittsford area is near major interstates 590, 490, and 390 plus the NYS Thruway I-90. The hotel's location in Rochester, New York is also convenient to the Greater Rochester International Airport (ROC) and lies within walking distance of fantastic shopping and dining at Pittsford Plaza and the flagship Wegmans Supermarket. During your stay, enjoy free high-speed wifi internet access, fitness center, a 24-hour business center and the complimentary, hot breakfast buffet. You can also easily visit the University of Rochester, the Rochester Institute of Technology, Nazareth College, and Seabreeze Amusement Park, all of which are a short drive from the Country Inn & Suites. ... more   less 
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Also Known As:
Holiday Inn Express Rochester Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn Express

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