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“Close to Armory Square”

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Quality Inn & Suites Downtown
Ranked #6 of 31 Hotels in Syracuse
Certificate of Excellence
Reviewed 20 November 2017

The room was very clean and the staff was friendly and helpful. We liked how close it was to Armory Square. We also like that breakfast was included. The only thing we didn’t like was having to walk outside to get ice or to go to the front desk.

Stayed: November 2017, travelled with family
Review collected in partnership with this hotel
Thank martakry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 133 reviews

Reviewed 14 November 2017 via mobile

Room vey clean and neat however pretty sure I️ booked a different set up but we had a terrible drive and didn’t arrive until 1:45 am. The one very frustrating thing is while checking in I️ had to sign a form saying we wouldn’t smoke in room. We don’t smoke so no problem there. Got to room and wreaked of cigarettes. We were exhausted so didn’t complain just wanted to sleep. Couldn’t wait to leave there. Had to open window to get fresh air and it was only 22 degrees.

Stayed: November 2017, travelled with family
Thank LongIsndr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017

Affordable lodging in the heart of a city is hard to find. This is a fine solution to that problem.

The room was small, but fresh and new and cleanly appointed. I got plenty of heat and the heating unit was very quiet. The hotel offered everything I needed for my short stay. The staff was friendly and welcoming. Breakfast included eggs and sausage, juice, waffles, cereal, yogurt, bagels, muffins, coffee and more.

  • Stayed: November 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank george_w_tush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017

A bit noisy outside but as soon as you are in your room, it is very quiet. The room itself is very nicely done/redone, as well as lobby and breakfast area. Very clean. Very comfy. Very classy. Good breakfast.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank sycha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2017

This hotel did the job and was priced reasonably for the area. The room was VERY small. We were traveling with 2 carry ons and honestly if they had been full sized bags I don't think we would have had room - we were stepping around things as it was. The bed was comfortable and it was clean - just needed to be a bit larger. Also the coffee had an odd taste - don't know if it was the water? But both my husband and I commented on the taste.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sue R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viraj P, Manager at Quality Inn & Suites Downtown, responded to this reviewResponded 10 October 2017

Thank you for staying with us and sharing your feedback. We truly appreciate it because it lets us know the areas that we need to improve upon and the areas that we are doing well on. I'll be sure to review our your comments with the ownership team and we will try to make changes to improve our service for future guests. Please do consider staying with us again on your next visit to Syracuse.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites Downtown

Address: 454 James St, Syracuse, NY 13203-2225 (Formerly Econo Lodge Downtown)
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#3 Best Value Hotel in Syracuse
Price Range: RM 316 - RM 585 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Downtown 2.5*
Number of rooms: 47
Official Description (provided by the hotel):
A select-service hotel located in downtown Syracuse, NY. The hotel is located less than 1.5 miles to all major area hospitals, 0.5 miles to Armory Square (where there are many bars and restaurants), and 1.2 miles from Syracuse University. We are the best value in downtown Syracuse. Get a beautiful room at a beautiful price. ... more   less 
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Also Known As:
Econo Lodge Syracuse
Syracuse Econo Lodge

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