We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“HORRIBLE!”

N.Y. Gianni's Bronx Style Pizza
Ranked #197 of 725 Restaurants in Syracuse
Cuisines: Italian
Restaurant details
Reviewed 25 January 2014

Worst experience in town! DO NOT ORDER from these scammers! We have ordered previously on many occassions and we did not have any complaints. However, last Friday, 1/17/14, our family ordered large pizza, 20 wings and a antipasta. After waiting for about an hour, the pizza arrived luke warm at best (borderline cold)--owner stated it has just come out of the oven but the oven must have been in Buffalo, the wings were so tough I would consider them jerky not wings (no sauce), the antipast appeared to have went through a tornado and had no italian dressing we requested. So I called and asked for appropriate manager, spoke with John ....he explained they would make a whole new order of everything and bring to us (MIND YOU, they NEVER requested the food returned, if so it would have been everything as it was ALL HORRIBLE and rightfully thrown to the curb. My response last week... was we did not want to wait another hour to eat (at this point was around 730pm) and would just go out to eat....Johns response is that they would take care of the order next time we called. So today, as repeat customers, I called to order our usual menu items and was told we get 5% off....what a joke! The owner stated because we did not return the food this was reason for little or no compensation...NEVER NEVER did he ask to return the food ONLY they would make more. So for a $35 order (after tip) they were going to offer us 1.50 dollar off an order for food last week that was not worth food for an animal...cold pizza, jerky wings, and antipast that would make any food lover quiver.....If you have any thought of order from these jokesters...think twice...any positive reviews or advocates for this place must be out of thier minds....A TOTAL FARCE ...STAY AWAY!

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank bartonSPAisBAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (13)
Traveller rating
Traveller type
Time of year
Language

10 - 13 of 13 reviews

Reviewed 7 April 2013

Based on internet reviews I had high expectations. I ordered a large pizza and and order of "latin" spiced wings. When I arrived they said they were out of latin seasoning. They disappointingly did not have any wings ready for me in case I should decide I wanted another flavor. I would have gladly substituted the "dart" wing flavor if the wings were ready for me. It is their signature sauce. Even just a few samples of those wings would have pleased me. Sadly I cannot rate their wings, as I have yet to eat one. They never took my phone number when I called, and apparently don't use caller ID. Anyway, the pizza smelled good on the car ride home, and looked good at first,, but in the end there was a lot of uneaten crust left for the birds to eat. The sauce needed seasoning. I asked for extra sauce when I placed the order but it was not on the pizza.

    • Value
    • Atmosphere
    • Service
    • Food
Thank chefjeffbishop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2012

It's not easy to find, but once you know where it is you'll be back many times. The pizza is very flavorful - an exciting NY style pizza that has a great crust and robust sauce. You must get a fresh pie or warmed up. I've been known to drive the 20 mins just for a slice. The friendly owner won't let you leave with a bad taste in your mouth. IMO 3rd best pizza in Syracuse. Go try it!

    • Value
    • Atmosphere
    • Service
    • Food
Thank bowser1019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2011

I had done alot of reading,looking for some very good eat's in Syracuse,for our 2 day stay visiting from Toronto.Growing up in an Italian area in T.O.,I feel I have a good understanding,and taste for good pizza.My research led us to Gianni's.It was out of our way,from where we were staying,but,I felt worth the drive. We walked in,the Aroma was nice.A small restaurant,with 4 table's,mostly takeout,but there was no problem in eating in.The waitress,Megan,was very accomodating,and helpfull.
Felt like having some meat on the pizza,ordered a "Meat lover's",large,and I had read about,some "Dart" wing's,sweet and hot tasting sauce,they where beauty taste!
Next trip down,will have to go down and meet Gianni,they do it right!

    • Value
    • Atmosphere
    • Service
    • Food
Thank Mamasboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed N.Y. Gianni's Bronx Style Pizza also viewed

Syracuse, Finger Lakes
Syracuse, Finger Lakes
 
Syracuse, Finger Lakes
Syracuse, Finger Lakes
 
Syracuse, Finger Lakes
Syracuse, Finger Lakes
 

Been to N.Y. Gianni's Bronx Style Pizza? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing