Franco's pizza is amazing, no doubt. As is the rest of their food. However, sometimes the service is AWFUL. My father ordered a pizza for delivery seeing as we had guests, and the delivery boy literally called him and insisted he meet him on a random street in our neighborhood because he couldn't find the house. Mind you, we've had pizzas delivered here for over a decade. Moreover, the management is apathetic and seemingly uninterested when their staff drops the ball. As someone who works in food service, I can assure you their job is not rocket science however sometimes it seems like the most simple of requests is too much to ask. Its convenience and the quality of the food are the only reason we haven't stopped going.
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