I brought my boyfriend for dinner on Nov 11th. Out over all experience was above average. This is definitely not a Friday's or chillis. The restaurant was very nice, modern design, really cool glass wall looking inside of the kitchen.
When we first go to our table the manager greeted us. She was probably the most active front of the house manager I have seen in a while. We ordered our food came out over lapping a bit with our appetizer a little but that's okay, we understood this wasn't a true fine dinning restaurant.
So on to the entrees. So I got this checken sandwich it was good, very tasteful. My boyfriend got the checken and biskets.
( the guy next to us had very undercooked checken and had to be sent back)
So when we got our meals of coursed we looked. Mine was cooked. My boyfriends was VERY VERY undercooked. It was raw in pink in the middle. We told our server, the manager came over quickly. She was extremely apologetic and she got him a replacement with in the next few minutes. So of course we were going to look make sure this was cooked. And it was worse then the first one very pink. So we tell the manger she again apologized and told my boyfriend that he can have what ever he wanted on the menu, on the house. So he picked the salmon. He said that it was a good choice and he was happy with the plate change.
Our over all experience was very good staff was very focused. The management team did the correct thing. We were very patient and satisfied with there decisions they made.
So after we were leaving I guess the general manager stopped us and apologized. (here comes ever excuse in the book) he told agreed that the batch of chicken was under cooked and that they had to recook the chicken. We appreciated his effort my boyfriend goes to the culinary in Hydepark and as he always learned there is never an excuse for undercooked food.
We will definitely go back. We had an over all good experience , and we enjoyed the staff but we will always have to double check the chicken.