We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Shangri-La’s Le Touessrok Resort & Spa, Mauritius
Certificate of Excellence
Reviewed 19 July 2017

A superb hotel that certainly knows how to look after it's guests,Excellent staff who are friendly and very good at their jobs. Lovely rooms and restaurants, good swimming pools, gardens and other fascilities. A vist to the hotels private islands is a must.

Room Tip: All the rooms have good views but a room on Fragipani Island is special
  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank colinpennyfu2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this reviewResponded 31 July 2017

Dear ColinPenny,

I am so pleased to read that our team at Shangri-La's Le Touessrok Resort & Spa looked after you so well during your recent stay.

We hope to welcome you back to our jewel in the Indian Ocean again soon.

Best regards,

Bernhard Haechler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (762)
There are newer reviews for Shangri-La’s Le Touessrok Resort & Spa, Mauritius
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

62 - 66 of 762 reviews

Reviewed 18 July 2017 via mobile

Family holiday in July 2017 at the stunningly beautiful Shangrila Le Touserok Mautitius

Resort is World class
Service is simply Out of Africa; OUTSTANDING.
Staff Great

Food is tops but expensive.

Highly recommended

Stayed: July 2017, travelled with family
1  Thank sunil s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this reviewResponded 23 July 2017

Dear Sunil,

Thank you for your kind review. We are delighted to read that your stay at Shangri-La's Le Touessrok Resort & Spa was outstanding and we look forward to welcoming you and your family back for another holiday in paradise

Best regards,

Bernhard Haechler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2017

My wife, Jiezhen and I spent our honeymoon at the wonderful Shangri-la Le Tousserok Hotel & Resort (from 11-14 July) and had a truly unforgettable time.

We are tremendously impressed with the remarkable attentiveness and care that we received, the level of luxury of the resort and most importantly for us, the warmth and friendliness of the staff and team at Shangri-la Le Tousserok. The resort is a gem and arguably the most beautiful resort that both Jiezhen and I have had the privilege of staying at.

The key distinction that made all the difference to us was that both Jiezhen and I felt like we were home in the presence and care of each member of the Shangri-la Le Tousserok staff, while at the same time enjoying the incredible luxury and beauty that the Shangri-la Mauritius had to offer. Everyone made the effort to make us feel welcomeed and it was really inspiring to feel and sense that every member of the staff that we met felt a sense of purpose and belonging to the work that they do. Seeing that many of them have been working at the resort for many years, further affirms our experience that this must be a very special place.

The resort is truly majestic. We made two day trips to Ilot Mangenie, the resort’s private island and had the most sensational food – the Pizza de Truffe and Lobster Linguine (which were both recommended to us by the wonderful staff) were phenomenal. All the other meals we had wer on-point – Safran, Republik Beach Club, Le Bazar and not forgetting the Spaghetti Bolognese we had for room service (which was fantastic) after a night of wonderful cocktail tasting arranged by Sebastian! Kudos to Ravi and the team at Sega Bar for delivering consistently amazing and balanced beverages to slake our thirst and Toto & his Jazz Band for their wonderful music – Toto does sound exactly like Louis Armstrong!

To Bernhard, Sebastian and Sunil, thank you for your sincerity, warmth and hospitality. Under your collective leadership, all of you have a fantastic team that we are certain will have Shangri-la Le Tousserok continue to soar to greater heights. The personal touches that each of you gave to Jiezhen and I during the stay made all the difference.

Special mention must go to our butlers, Sada and Bheemul for looking after us so well. Bheemul told us during one of our first conversations with him, “Here, we don’t treat you like guests – we treat you like family.” That truly stuck with us and we are thankful that we managed to experience that first hand.

We would also like give a special word of thanks to Katoorah, Chung and the rest of the in-room dining team for their thoughtfulness and attention to detail in curating both the unforgettable dinner-by-design (by the beach) and the equally memorable breakfast at the cabana by the water at Republik Beach Club. Mr Katoorah moved both Jiezhen and I with the passion and dedication that he has for his work, and the joy that it brings him. He is an inspiration and is truly an asset to the team and the work that is done at Shangri-la Mauritius.

Overall, Jiezhen and I left Mauritius with our hearts full. I remember saying to Jiezhen that the time we spent at Le Tousserok was the stuff that dream honeymoons were made of, and it certainly was just that. Thank you Shangri-la Mauritius for making our dream honeymoon a reality.

We wish everyone the best and continued success in being the jewel of the Indian Ocean and we hope very much to be back soon to explore and deepen our appreciation and understanding of Mauritius, the Mauritian people and their culture. Thank you!

Best,

Jiezhen & Jared

  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Jared K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this reviewResponded 23 July 2017

Dear Jiezhen & Jared,

It was our pleasure to host you during your recent honeymoon and reading your kind comments have been incredibly rewarding for the team.

We love to warmly welcome guests to Shangri-La's Le Touessrok Resort & Spa and creating special memories for them through our many bespoke experiences including Dine by Design.

Thank you for taking the time to write such a detailed review of your stay with us, highlighting the individual efforts of many of our team members.

We look forward to welcoming you back to your Personal Paradise again in future.

Best regards,

Bernhard Haechler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2017 via mobile

We have had hit n miss experiences with the Shangri la. A previous trip to the Shangri la in Cebu was amazing the best service ever experienced. Since then visits to the shard in London have been a disappointment

Our current holiday falls in between the two

Beautiful location fabulous rooms hibiscus junior suites

Japanese restaurant fabulous however the buffet is a little repetitive n seats not particularly clean birds constantly landing on tables inside

Staff are v hit n miss some going the extra mile eg team in the Sega bar are great others going through the motions

We are in low season however I wouldn't expect our day at the beach n fabulous view to be interrupted by a Lorry driving past to rescue a mini digger that had partially sunk into the sea whilst excavating an area of the beach

3 days to go so hopeful things will pick up

Stayed: July 2017, travelled with family
3  Thank Carr1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this reviewResponded 23 July 2017

Dear Carr,

It is always our pleasure to welcome regular guests of Shangri-La Hotels and Resorts. Whilst we are delighted to read that you are enjoying our beautiful surroundings, contemporary rooms and Kushi restaurant, we are disappointed to note that unfortunately our service hasn't been quite up to your expectations at times.

Please accept our apologies for the inconvenience caused with the lorry incident on the beach. Rest-assured this was a one-off disruption. We have also taken note of your buffet comments and will address them with our team.

We hope you enjoy the remainder of your holiday with us and if there is anything I can assist you with, please do not hesitate to contact me directly at any time.

Best regards,

Bernhard Haechler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2017

My wife and myself stayed between 30th May and 7th June 2016.
It was a very pleasant and welcoming hotel. All staff was very good especially Benedict and the waiter/waitresses one from Camp de Masque. We booked with Trailfindersin London it was very good too. Nothing was a problem our room was changed due to some problem but it was an excellent stay. Well enjoyed and will be back.

Etwar and Lita Gokool London

Room Tip: All rooms have sea views enjoy your stay
  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank edward021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this reviewResponded 23 July 2017

Dear Etwar and Lita,

Thank you for sharing your review with us and your kind observations with regards to the hardworking team at the hotel. We will most definitely pass your compliments onto Benedict.

We look forward to welcoming you back for another beautiful holiday in paradise.

Best regards,

Bernhard Haechler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Trou d'eau Douce
55.7 km away
LUX Le Morne
LUX Le Morne
#1 of 11 in Le Morne
4,800 reviews
4.7 km away
Four Seasons Resort Mauritius at Anahita
35.3 km away
The Oberoi, Mauritius
The Oberoi, Mauritius
#1 of 8 in Pointe Aux Piments
1,484 reviews
Show Prices
Show Prices
Show Prices
12.6 km away
Constance Prince Maurice
Constance Prince Maurice
#1 of 2 in Pointe de Flacq
1,309 reviews
45.6 km away
Hilton Mauritius Resort & Spa
Hilton Mauritius Resort & Spa
#6 of 18 in Flic En Flac
2,478 reviews
36.1 km away
Trou aux Biches Beachcomber Golf Resort & Spa
Show Prices
Show Prices
Show Prices

Been to Shangri-La’s Le Touessrok Resort & Spa, Mauritius? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La’s Le Touessrok Resort & Spa, Mauritius

Address: Coastal Road, Trou d'eau Douce, Mauritius (Formerly Le Touessrok)
Region: Mauritius > Flacq District > Trou d'eau Douce
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Trou d'eau Douce
#2 Family Hotel in Trou d'eau Douce
#3 Spa Hotel in Trou d'eau Douce
Price Range: RM1,657 - RM3,419 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La’s Le Touessrok Resort & Spa, Mauritius 5*
Number of rooms: 200
Official Description (provided by the hotel):
Opened on the 1st November after an extensive six month renovation, Shangri-La's Le Touessrok Resort & Spa fuses Shangri-La's renowned hospitality with the resort's legendary history and Mauritian island chic. Located on the untouched Eastern coast of the island nation, Shangri-La's Le Touessrok Resort & Spa, Mauritius is a private hideaway offering luxury surroundings and stunning Indian Ocean scenery. Embodying sophistication and style, all the rooms and suites overlook the sparkling turquoise waters of the ocean. With its secluded private island, extensive beach, and trendy restaurants and bars, the resort is the Mauritian hot spot. Just off the luxury property's shores, Ile aux Cerfs is home to the 18-hole championship golf course designed by the famous pro-golfer Bernhard Langer. From water sports to on-land activities the resort offers a wide range of active experiences that can be custom designed to meet all interests. Relish in renowned traditions, bespoke gastronomic experiences, and holistic wellness. The resort's new, hip and contemporary design complements the indigenous dramatic landscape, delivering the perfect combination of style, sophistication and legend. Escape to an exclusive island retreat. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Ctrip TA, Hotels.com, Expedia and HotelQuickly so you can book your Shangri-La’s Le Touessrok Resort & Spa, Mauritius reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Le Touessrok Hotel Trou d`Eau Douce
Touessrok
Le Touessrok Resort
Le Touessrok Mauritius
Le Tousserok

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing