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All reviews pool and hot tub great hotel omelet breakfast buffet off the highway new york fitness center would definitely stay here again alexandria bay excellent stay rooms are clean front desk staff fort drum staff was very friendly salmon run mall shopping trip hgi
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Reviewed 17 August 2018

This is your typical Hilton Garden Inn, Clean and reliable. Front desk was fantastic when we checked in. The bar and restaurant were very good. The room was spacious and very clean. Also very convenient to the highways as well as many stores and restaurants nearby.

Room tip: Try to get rooms in the front as the back views the highways.
Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank asd24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this reviewResponded 4 September 2018

Thank you for taking the time to write a review on your recent stay at the Hilton Garden Inn Watertown 1000 Islands. We are honored you chose us and hope to see you again some day.
Kindest Regards,
Jody Pettit, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018

Perfect location for business, helpful in reaching my destination, spotless and had full use of a meeting space if I needed. Bartender could have been friendlier but I even got a wake up call. Welcoming staff was wonderful, check in and out was a breeze!

Date of stay: July 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank moneill2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this reviewResponded 4 September 2018

Thank you for taking the time to write a review on your recent stay at the Hilton Garden Inn Watertown 1000 Islands. We are honored you chose us and hope to see you again some day.
Kindest Regards,
Jody Pettit, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2018 via mobile

We stayed here end of July 2018 for 3 nights. Used this hotel as our base to explore the Thousand Islands area. It is very conveniently located about 25 miles from Alexandria Bay. Staff are very friendly and helpful. Rooms are clean, comfortable, and relaxing. Very nice property. We included breakfast in our reservation and it was fantastic....made to order eggs, omelettes, etc. also had dinner in restaurant one evening and it was also very good. Highly recommend this hotel.

Date of stay: July 2018
Trip type: Travelled with family
Thank Dian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this reviewResponded 4 September 2018

Thank you for taking the time to write a review on your recent stay at the Hilton Garden Inn Watertown 1000 Islands. We are honored you chose us and hope to see you again some day.
Kindest Regards,
Jody Pettit, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2018 via mobile

Very comfortable hotel. Easy check in and out. Staff was very friendly and helpful. The pool, jacuzzi and the fitness center were very well maintained. The restaurant had a very good menu and service!

Date of stay: July 2018
Trip type: Travelled with family
Thank A D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this reviewResponded 4 September 2018

Thank you for taking the time to write a review on your recent stay at the Hilton Garden Inn Watertown 1000 Islands. We are honored you chose us and hope to see you again some day.
Kindest Regards,
Jody Pettit, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2018

Hotel was modern and beautiful, and the lobby area was almost resort like. Rooms were clean, spacious and modern. Good workout facility, and nice pool and hot tub area. Location was great and there was great outdoor space for hanging out in the evening. The only negative was no breakfast included and the breakfast buffet was more than I wanted to spend. Would highly recommend and will stay there in the future.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Richie61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this reviewResponded 4 September 2018

Richie:
Thank you for staying with us and taking the time to write a review on our hotel. We are honored you chose us and look forward to hosting you again some day. Try our bed and breakfast package next time, it is a slight discount on the room and only $4.00 per person more than the standard rate making the buffet a great deal.
Kindest Regards,
Jody Pettit, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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