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“Dirty & Disgusting - Don't stay here!!!!!”
Review of Econo Lodge

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Econo Lodge
Ranked #11 of 14 Hotels in Watertown
Reviewed 30 August 2017

My husband and 2 kids (9 & 5) decided to stop driving for the night (heading back to Canada) and checked into the EconoLodge at 1030 Arsenal St, Watertown, NY, around 11:30 pm Saturday August 26, 2017. We received the last non-smoking room # 210, I have to say I have never been so uncomfortable in a hotel room in my life. The room was disgustingly dirty, I wouldn’t even let my kids take their shoes off (because I wasn’t going barefoot on the carpet and kept socks on in the bed), there was garbage in the drawers, food (at least that’s what I think it was) caked to the table and night table, a huge blackish stain on the sheets of one of the beds bigger than the palm of my hand and a bright fluorescent orange ear plug right on top of the night table. We called other hotels and everything was full so we had no choice but to sleep here. This was a horrible last night of our vacation, I was crying because I was letting my kids sleep somewhere where I didn’t even want to touch anything and my poor husband was comforting me saying “it’s OK just go to sleep, we’re leaving in the morning”. No sympathy at the front desk, she didn’t seem to care except for stating “I guess we’re not get a good recommendation”.

The sign pulling into the parking lot says “Our standards are high and our prices are low”, the sign is obviously wrong, because there is absolutely no standards if all of the rooms are like this. I would never stay here again and never recommend this hotel.

Room Tip: Don't stay here!!!!!!
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  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank Angela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jevon Y, Manager at Econo Lodge, responded to this reviewResponded 9 September 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.

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7 - 11 of 108 reviews

Reviewed 17 August 2017 via mobile

The pictures advertised were not the rooms they had, this place may have been updated but it was no time recent, the rooms were musty, they left one half of a roll of toilet paper on the dispenser in the bathroom with no spare. The staff was friendly enough and luckily we had plans the three days we were in town that put us out of here. The only good about this place is the pool, our family was able to enjoy the pool in the evening and for a couple
Minutes before showering and turning in for the night... stay at any of the other places, I would never suggest this place!

Stayed: August 2017, travelled with family
Thank Ashley R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jevon Y, Manager at Econo Lodge, responded to this reviewResponded 9 September 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

I'm sure they have been written by friends & relations as this place is the pits. So tired & dated. The first room shown didn't need the key as one push & the door opened all by itself, the receptionist couldn't have cared less. The bed linen was crappy & bathroom spooky. Of course the plug in the sink leaked like a sieve. The continental breakfast was adequate but once again the room had a lot to be desired. Keep driving.

Room Tip: No elevator for handicapped guests
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  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank philindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jevon Y, Manager at Econo Lodge, responded to this reviewResponded 9 September 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2017

While traveling through, I tried to check in to the local Comfort In and Suites, since I'm a member of the Choice Hotels loyalty program, but they were booked up. So I found a room at this Econo Lodge instead (also part of the Choice Hotels chain). It's a budget hotel, I didn't have really high expectations, but I must say this one exceeded my expectations. The furnishings were slightly dated, but clean. There was a comfy armchair to watch TV in. My window looked out over a huge, beautiful lawn with residences off in the distance and mule deer (!) grazing on the low-hanging vegetation. It was quiet and comfortable and I slept like a baby. What more can you ask for for less than a hundred bucks?

  • Stayed: July 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Priscilla F, General Manager at Econo Lodge, responded to this reviewResponded 3 August 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Property CHI
Econo Lodge
315-782-5500

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Reviewed 22 July 2017 via mobile

Don't expect much. Motel is very dated. Rooms were ok but again decor Das dated. Star were nice but show. Price was in the budget range $70-$80 for a 2 bed room. Would probably not stay here again if I didn't have to.

Stayed: July 2017, travelled with family
Thank Martin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jevon Y, Manager at Econo Lodge, responded to this reviewResponded 9 September 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Econo Lodge

Address: 1030 Arsenal St, Watertown, NY 13601-2884
Phone Number:
Region: United States > New York > Watertown
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 14 Hotels in Watertown
Price Range: RM230 - RM317 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge 2*
Number of rooms: 57
Official Description (provided by the hotel):
Easy access to I-81 and Arsenal street is situated close to the CBD and shopping malls, tourist attractions. Watertown is situated near the thousand islands and boast a large summer and winter tourist season to its many attractions and fishing events. 25 minutes to Canada border and 60 minutes to Syracuse and Kingston Canada. Close to Casino and Ottawa, Canada . ... more   less 
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Also Known As:
Econo Hotel Watertown

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