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“Great Hotel”

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Courtyard by Marriott Carolina Beach
Ranked #4 of 19 Hotels in Carolina Beach
Reviewed 27 August 2017

Great location you walk to the beach, outdoor and indoor pool for kids. Great and friendly staff. I always stay at this hotel to enjoy the beautiful beach. Great restaurants in walking distance fro the hotel.

Room Tip: all rooms have balcony facing the ocean great sunset
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  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Luis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anton B, Manager at Courtyard by Marriott Carolina Beach, responded to this reviewResponded 29 August 2017

Dear Luis M,

We are very happy that you enjoyed your recent stay in Carolina Beach! We cannot wait to see you next season with the newly renovated product!

All the best -

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20 - 24 of 917 reviews

Reviewed 24 August 2017

After a full day of travel, being utterly exhausted, we went to climb into the beds and noticed that the sheets looked as though they'd never been changed - very wrinkled and it was obvious they'd not been changed. Husband said to let it go - we'd deal w/ it in the morning as we were both totally spent. So I then went to get a glass from the ice bucket tray and it was filthy - greasy inside. Guhross. I grabbed the 2nd glass & it was equally filthy, only this one had lipstick on the rim. I lost it and went down - glasses in hand and unchanged sheet story uppermost on my mind - & unloaded on the poor desk clerk, asking to speak to supervisor. He said he was the only one there but he'd make sure to let the manager know. He did offer to find us another room, but after traveling for so many hours and having already unpacked, i knew I would not get my husband on board w/ changing rooms. The next day (we were there 2 nights) I fully expected to hear from someone... anyone... w/ at least an apology. But nothing. Nada. Zip. Not a peep out of management or even a desk clerk checking on our situation. I would never, ever stay here again. Ever. And after that experience, I may cross Marriott off my list entirely.

  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Geri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anton B, Manager at Courtyard by Marriott Carolina Beach, responded to this reviewResponded 29 August 2017

Dear Geri R,

We sincerely apologize for your experience during your recent stay with us! This is not an experience that we would want anyone to endure when they visit and I guarantee that we will be taking this up further with the appropriate team members.

All the best -

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A TripAdvisor Member
1
Reviewed 20 August 2017 via mobile

Sue at the front desk and Ann from food services made the week. Coming from NY we had many questions before we arrived, Sue was always available and answered a ton. Ann made Breakfast! Our 3 kids thoroughly enjoyed coming down to see and eat with Ann! Both ladies should be recognized! W. Bremer

Stayed: July 2017, travelled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anton B, Manager at Courtyard by Marriott Carolina Beach, responded to this reviewResponded 21 August 2017

Dear W. Bremer,

Thank you for choosing our hotel for your trip to Carolina Beach! We are glad that Sue and Ann were able to give you that top notch customer service that we pride ourselves! We hope to see you again soon!

All the Best

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Reviewed 18 August 2017

Came here for a birthday get away. Did not know that I had a suprise jacuzzi room . Nicely set up and a lovely view, and it was awesome. I will be attending. Staff was great!! Relaxing weekend! I would high recommend this hotel for a get away

Stayed: April 2017, travelled as a couple
Thank schortey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal S, Manager at Courtyard by Marriott Carolina Beach, responded to this reviewResponded 19 August 2017

Dear Schortey,
Thank you so much for leaving us feedback in regards to your stay. I'm so happy to hear that you had a relaxing weekend and that our staff was great. We look forward to your return.
Best-

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Reviewed 9 August 2017

We stayed at the Marriott Courtyard, Carolina Beach on 8/03/18. We asked for an early check in, but because the hotel was fully booked the night before, we had to wait longer for our room than we had hoped. We were only going to be there for the day and wanted to get on the beach ASAP. We ended up checking in around one, even though we had arrived at 10:30 am. We ended up doing some local shopping, which was fun while our room was being prepared. Once we got our room we changed into our bathing suits and hit the sand. This is a nice hotel, we asked for a higher floor and we were on the 10th (top) so that was awesome. Overall, if you want a good hotel, this is one of them.

Room Tip: Higher floors offer great views.
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  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank LoverDover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anton B, Manager at Courtyard by Marriott Carolina Beach, responded to this reviewResponded 11 August 2017

Dear LoverDover,

Thank you for coming to stay with us on your last trip to Carolina Beach! I am glad that we were able to get you in that high floor room you requested and checked in early! It is true that it is very hard during the summer when we are completed booked up! We hope to see you again soon!

All the best -

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Additional Information about Courtyard by Marriott Carolina Beach

Address: 100 Charlotte Ave, Carolina Beach, NC 28428-5119 (Formerly Courtyard by Marriott Carolina Beach)
Region: United States > North Carolina > Carolina Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Carolina Beach
Price Range: RM433 - RM1,478 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Carolina Beach 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Courtyard By Marriott Carolina Beach Hotel Carolina Beach
Courtyard Carolina Beach
Carolina Beach Courtyard
Carolina Beach Marriott

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