We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Agoda.com
US$67
View Deal
Free cancellation until 06/03/21
Reserve now, pay at stay
Priceline
US$67
View Deal
Free cancellation until 07/03/21
Reserve now, pay at stay
Trip.com
US$66
View Deal
Free cancellation until 06/03/21
Expedia.comUS$67
Hotels.comUS$67
Orbitz.comUS$67
View all 11 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (70)
Filter reviews
70 results
Traveller rating
65
3
0
0
2
Traveller type
Time of year
LanguageAll languages
Traveller rating
65
3
0
0
2
Show reviews that mention
All reviews great stay staff was very friendly and helpful front desk great customer service clean rooms place to stay great hotel sade vinny property shuttle accommodations
Selected filters
Filter
Updating list...
7 - 12 of 70 reviews
Reviewed 2 weeks ago

Stayed here every week since November 2020 because of relocating.

Both Makayla and Andrea helped me with suggestions, assistance, and overall friendliness. The hotel is convenient for those who fly in from the airport but don’t want to pay the airport hotel price. The hotel is clean, neat, and vibrant. There aren’t any microwaves in the room but there’s one by the customer service area. There’s a pool table so it was great beating a random guest while watching the Super Bowl and performing social distancing.

Overall, the stay was great and the pricing was very reasonable. I’d recommend the hotel to anyone!

Date of stay: February 2021
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank GiGeronimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dexter Turner, Owner at Tru by Hilton Charlotte Airport Lake Pointe, responded to this reviewResponded 1 week ago

Thank you for your 5 star review! Staying with us time and time again is truly one of the highest compliments that you can give our team. We appreciate your business and look forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Dee dee was outstanding. Very friendly and had such a great attitude when dealing with my late check in. She could have been rude but was the complete opposite! Thank you! She’s the best. 5 stars!!!!!

Date of stay: February 2021
Trip type: Travelled on business
Thank 294briany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dexter Turner, Owner at Tru by Hilton Charlotte Airport Lake Pointe, responded to this reviewResponded 1 week ago

Thank you for your perfect rating of our hotel. Your feedback was shared with Dee Dee and she was thrilled. Please visit us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Staying here the night before a trip- it’s close by the airport so that’s convenient and we could pay a small fee to park our car for the week. Mikayla at the front desk was super friendly and helpful getting us organized with the airport shuttle early in the morning and even asking if we wanted to wake up call! Modern, comfortable and very nicely decorated - feel like I’m staying in an IKEA !!!

Date of stay: February 2021
Trip type: Travelled as a couple
Thank Daydream300999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dexter Turner, Owner at Tru by Hilton Charlotte Airport Lake Pointe, responded to this reviewResponded 2 weeks ago

Thank you for your 5 star review. We appreciate your choosing us for your hotel needs! Thanks again for your kind words about our modern decor, prime location, friendly team, and prompt airport shuttle. Please visit us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Makayla was very welcoming when we checked in. Place was extremely clean and bedding was very comfortable. They had someone serving hot food for breakfast which mitigated risk of germs. They had hand sanitizer stations located throughout property but could have more in food area.

Date of stay: February 2021
Trip type: Travelled with family
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dexter Turner, Owner at Tru by Hilton Charlotte Airport Lake Pointe, responded to this reviewResponded 2 weeks ago

Thank you for your 5 star review. We appreciate your kind words about our friendly team, clean environment, hot breakfast and comfortable bedding package. Thanks again for all of your time. We are always eager to hear what guests enjoyed most about their stay and how we can improve. Please visit us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I stayed for one night, checking in at midnight. The front desk clerk was very friendly and allowed me to have a late afternoon check out.
The room was very clean and quiet! The bed and sheets were so comfy, as well!
I will be making this my go to hotel when in Charlotte!!

Date of stay: February 2021
Trip type: Travelled on business
Thank oldputz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dexter Turner, Owner at Tru by Hilton Charlotte Airport Lake Pointe, responded to this reviewResponded 2 weeks ago

Thank you for your 5 star review. We appreciate all of your many compliments about our hotel and it's team. Our team is delighted that we will be your home away from home in Charlotte! We look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews