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“nice hotel - great location”

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The Westin Charlotte
Ranked #34 of 180 Hotels in Charlotte
Certificate of Excellence
Reviewed 16 October 2017

We loved our stay at the Westin. We were in Charlotte for the Panthers/Eagles game so chose the Westin b/c of location to the stadium AND we have always had good experiences with Westin's in the past. This Westin did not disappoint! It's very nice and elegant with the typical modern touches. Everyone was polite and it was certainly very clean. We declined housekeeping while there so we can't speak to that, but we did order room service twice and both of us enjoyed our meals each time. It came in a relatively timely manner and the service was just as great there, too. We visited the bar twice and had good experiences both times, as well. If you are looking to stay near the stadium, it's PERFECT and we even found several restaurants within walking distance. Not to mention you're a very short uber ride from a great strip of additional bars and restaurants. Finally, the service as you enter/leave the hotel is always pleasant!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank DiBC18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinCharlotte, Hotel Manager at The Westin Charlotte, responded to this reviewResponded 19 October 2017

Thank you very kindly for leaving such a wonderful review. I am delighted to see we had the opportunity to offer you a true Westin experience during your most recent stay. Our location is perfect for a Panthers Game. We are located conveniently in the heart of the city close to many great attractions and restaurants. Our staff will also be proud they made such an incredible impression on you. We will happily await your return on your next visit to the Queen City.

Be well,
Toby Scott-Long, Hotel Manager

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24 - 28 of 1,579 reviews

Reviewed 14 October 2017

I stayed at this wonderfull hotel with my dogs, while fleeing Hurricane Irma. Not only was the hotel impeccable, but the staff was incredible kind and professional. After such a stress-filled week it was a great comfort to sleep in those amazing beds. And my dogs loved it too! I can't wait to stay there again on a more relaxed occasion.

  • Stayed: September 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank FTLFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinCharlotte, Hotel Manager at The Westin Charlotte, responded to this reviewResponded 19 October 2017

Thank you FTLFan for taking the time to review our vibrant hotel. I am delighted to see that you and your dogs enjoyed your most recent stay. We love our four legged friends and we hope they go to enjoy the luxury of the Heavenly doggie beds. We hope to welcome you back soon and ensure another great Westin stay.

Be well,
Toby Scott-Long, Hotel Manager

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A TripAdvisor Member
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Reviewed 13 October 2017 via mobile

This is the best-looking building in Charlotte. It truly adds to the scenery when you're viewing the uptown skyline while driving down 277. The staff and amenities were excellent, and the rooms are gorgeous. This was overall a fantastic experience.

Stayed: October 2017, travelled with friends
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinCharlotte, Hotel Manager at The Westin Charlotte, responded to this reviewResponded 18 October 2017

Thank you for sharing your review of The Westin Charlotte. I am delighted to see you enjoyed our beautiful hotel and that the staff was able to provide you with the service you expect and deserve. Our staff works hard to provide a one of a kind experience. Our hotel is located in the heart of the city perfect for taking advantage of the great attractions and restaurants in the Uptown area. We look forward to welcoming you back on your next visit to the Queen City.

Be well,
Toby Scott-Long, Hotel Manager

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Reviewed 10 October 2017 via mobile

I had an excellent stay here while in Charlotte on business. The staff went above and beyond when I had an issue with something in my room - they came immediately and took care of it. Great service and the comfortable room I count on from the Westin.

Stayed: July 2017, travelled on business
Thank FuzzBaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinCharlotte, Hotel Manager at The Westin Charlotte, responded to this reviewResponded 11 October 2017

Thank you kindly for taking the time to review our beautiful hotel. I am delighted to see that we are a brand you can always count on and that you receive the service you expect and deserve. Our staff works hard to satisfy the needs of our guests and make their stays a one of a kind experience. We look forward to welcoming you back again soon.

Be well,
Toby Scott-Long, Hotel Manager

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Reviewed 9 October 2017 via mobile

The beds were very comfortable, the room quite big. The bathroom could be cleaner (especially under the sink). The refrigerator is more a cooler than a refrigerator. When you get a room near the elevator it's almost impossible to sleep without ear plugs (very noisy). Parking fee was quite expensive.

Stayed: October 2017, travelled as a couple
Thank anja-mails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinCharlotte, Hotel Manager at The Westin Charlotte, responded to this reviewResponded 10 October 2017

Thank you Anja for taking the time to review The Westin Charlotte. We appreciate all feedback as it helps us to better ourselves. I would like to offer my sincerest apologies that certain aspects of your stay you found disappointing. We strive to satisfy each and every guest and their needs. We hope you will return in the near future so that we may exceed your expectations and offer you a true Westin experience.

Be well,
Toby Scott-Long, Hotel Manager

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Additional Information about The Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202-1829
Phone Number:
Region: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#46 Family Hotel in Charlotte
Price Range: RM657 - RM1,833 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Charlotte 4*
Number of rooms: 700
Official Description (provided by the hotel):
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 
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Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin

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