Stayed only one night then found another hotel. Asked for high floor for quiet and was put on lobby level. Carpet was so dirty, stained, and smelly that I only took my shoes off as I got into bed and got dressed in bathroom to keep off of carpet. Complained to two different people at desk and they said the management "would reach out to me." What ever that means. Giving two stars as a gift because staff was friendly in restaurant.
- Official Description (provided by the hotel):
- The Courtyard by Marriott Charlotte Billy Graham Parkway is Charlotte's newest Marriott Courtyard Brand Hotel. We are centrally located near the Charlotte Douglas International Airport and just 4 miles from Uptown Charlotte and our central business district. A quick ride on the Lynx Light Rail into Uptown and you can experience many cultural events, Panthers, Hornets and Charlotte Knights sporting events. Stay productive and enjoy your experience with our complimentary fast high speed internet with our upgraded 100 MB circuit. We are video streaming friendly. We are within a 5-10 minute ride of the new Charlotte Premium Outlets as well as Southpark Mall. Many great corporate offices located near our hotel include Bank of America, Duke Energy, Wells Fargo, Toshiba, Microsoft, Compass Group, Belk, IBM, Sealed Air & Starshield Solutions. Please come experience why Courtyard Charlotte Billy Graham was chosen as Select Service Hotel of the Year by Visit Charlotte for 2014. We offer a complimentary airport shuttle, complimentary hi speed wireless internet, onsite Bistro, Business Center, and Outdoor Pool. Make room for a little fun. ... more less
- Reservation Options:
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