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Reviews (197)
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All reviewsfront deskwould stay here againtexas roadhouseattending a concertac worked wellmany restaurants within walking distancedog showthe breakfast arearoom was largeguest laundryfitness areabeds were comfortableking suitewaffleshotel is locatedsmall dogfour nights
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4 - 9 of 197 reviews
Reviewed 22 April 2018 via mobile

My husband was participating in the 5K in Harrisburg so we needed a place to crash the night before. The hotel room we had was very spacious, the staff that we encountered were very polite, everything was super clean, and we really enjoyed the pool. We definitely would stay here again.

Stayed: April 2018, travelled with family
Thank Christen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Comfort Suites Concord Mills, responded to this reviewResponded 9 May 2018

Thank you for the kind words, we are glad you had a great stay. We look forward to seeing you again soon.

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Reviewed 12 March 2018

The suites are larger than expected, and the two rooms allow a peaceful time. The bedroom has two queen sized beds, and the living area has a sofa bed which opens to a single bed. The four of us slept well.

The bathroom is large, well lighted, and plenty of hot water. Amenities are okay. The room also has a dishwasher, small refrigerator, microwave, and small coffee maker. All work well. This would work for a long stay for a family.

Only two negatives: There is one desk chair, and the sofa seats two. The 4th person is stuck standing. If the four of us want to be together we either had to lump up on the sofa or sit on the beds. One more chair in the room would easily solve this. Secondly, the hot water available for breakfast is not that warm. Could not get hot enough water to make tea or even instant cocoa for the kids. A decanter of hot water would be a simple answer here too. BTW and service in the breakfast area was friendly and helpful.

  • Stayed: March 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank PhilViking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Comfort Suites Concord Mills, responded to this reviewResponded 9 May 2018

Thank you for the kind words, We will mention this to our ownership about the possibility of additional seating.

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Reviewed 6 March 2018

This reservation was booked 5 days in advance when we decided to get away for the weekend. The location was the driving force, but the price was also a contributing factor in choosing this hotel. It is located directly across from the Concord Mills Mall as well as other areas to shop and there are also too many restaurants to name in the area and there is a Texas Roadhouse directly across the street that you can literally walk to. When we arrived to check-in the desk attendant was so pleasant and knowledgeable by giving me tips on how to use my reward points in stores which was very helpful. He also called me by name and had my room key ready. We always request to stay on the higher floor because it is usually quieter and we were accommodated with that. Our room looked exactly like the picture and a plus was the wet bar area. It was very spacious and the bed was extremely comfortable. We have stayed in the area many time before, but I do believe that this is our favorite. The next morning, the breakfast left much to be desired, everything was very bland even after putting salt on it but I suppose it was your typical continental breakfast. Other than that, the stay was great and check out was a breeze.

Room Tip: Higher floors are quieter.
  • Stayed: February 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank MizPeps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Comfort Suites Concord Mills, responded to this reviewResponded 9 May 2018

Thank you for your great kind words, we look forward to seeing you again in Concord soon.

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Reviewed 5 March 2018 via mobile

Stayed here while on business trip with the family. Breakfast was good. Pool was not warm and appeared a bit sceevy. Used the business ctr and no complaints. Central to Concord mills mall, many restaurants and stores, Chuck e cheese, and across from great wolf lodge. Rooms were very clean and the housekeeping dept. Were awesome. Front desk staff were personable and kind. I would stay here again as long as I have no use for the pool.

Stayed: February 2018, travelled on business
Thank rumscrissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Comfort Suites Concord Mills, responded to this reviewResponded 9 May 2018

Thank you for letting us know about the pool heating issue, this has been resolved, Thank you and we look forward to seeing you again soon in Concord.

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Reviewed 20 February 2018

My wife and I just recently enjoyed our first vacation since retiring from work. The hotel was great. The room was wonderful. The beds were very comfortable and we will recommend it to our friends. It's in the best place to be for the mall and for the race track. As well as all the restaurants.

  • Stayed: February 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Gene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Comfort Suites Concord Mills, responded to this reviewResponded 9 May 2018

Thank you for the great words about the property and we look forward to seeing you again soon in Concord.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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