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“In need of further renovation”

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Comfort Inn Asheville Airport
Ranked #5 of 7 Hotels in Fletcher
Reviewed 29 October 2017

Please be aware that this is a pet friendly hotel. The doors are thin enough that you can hear barking dogs. The hotel has only one elevator that is terribly slow. The hotel was a curious mix of renovated and not renovated. The bathrooms are reasonably up to date. The furniture had several nick and dings on them. The carpet and walls are interesting to say the least. One of the pillows had red markings on the back of it and the tv remote would not work on several occasions. It is necessary to flip the lock at the top and deadbolt the door since it did not seem tightly closed. After this stay, I would rather drive further for a decent hotel than stay here again.

  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Kris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 145 reviews

Reviewed 17 October 2017

We decided on a 3 day road trip to Asheville,Chimney Rock SP and Craggy Mountain to take in the fall leaves and hike. This choice was based solely on location between those sites and a more reasonable price that those surrounding the Biltmore estate. The rooms/breakfast areas were clean, quiet and bed slept great. Staff were very nice and parking was conveniently accessed. I would stay again.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank 132Karen132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyknup, General Manager at Comfort Inn Asheville Airport, responded to this reviewResponded 24 October 2017

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind regards,

Kathy Kanupp
General Manager
Comfort Inn NC054
828-687-9199

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2017 via mobile

Simple, nice place for overnight stay when leaving for an early flight. The rate was $169 online and I thought it was a bit too pricey, but neighboring Hampton was more expensive by a long shot. We did hear pets as we walked through the hallway.

Stayed: October 2017, travelled on business
Thank Kelli H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017 via mobile

The rooms were updated and clean, it's easy to find, and Diane is great. Our frig wasn't working, so she has a new one up in our room in less than 15 minutes. It is literally 5 minutes (the back road) to the Western Carolina Ag Center. Breakfast, eh, it's nothing spectacular....the area was clean and they had the basic choices: a waffle maker, watery sausage, some cereals and some pastries. Good, solid hotel with restaurants and a Target nearby.

Stayed: October 2017, travelled with family
Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyknup, Director of Sales at Comfort Inn Asheville Airport, responded to this reviewResponded 10 October 2017

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind regards,

Kathy Kanupp
General Manager
Comfort Inn NC054
828-687-9199

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

Well situated and close to all essentials. After a late flight, the overnight stay was good. Everything was clean and the staff was friendly. Didn't see much of the place, as we continued to travel early the next morning.

  • Stayed: November 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank Tiaan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathyknup, General Manager at Comfort Inn Asheville Airport, responded to this reviewResponded 4 October 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Kathy Kanupp
General Manager
Comfort Inn NC054
828-687-9199

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Asheville Airport

Address: 15 Rockwood Rd, Fletcher, NC 28732-8684
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Fletcher
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Fletcher
Price Range: RM334 - RM628 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Asheville Airport 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
100% Smoke Free Property ... more   less 
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Also Known As:
Comfort Inn Asheville Airport Hotel Fletcher
Comfort Inn Arden
Arden Comfort Inn

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