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Holiday Inn Express Forest City
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Reviews (113)
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87 - 92 of 113 reviews
Reviewed 24 October 2011

This place is very modern- the beds are comfy- the location right off the main drag- got cookies at check in- and it was CLEAN & QUIET! Yes the floors are a little wacky- but big deal- you aren't sleeping on the floors! Definetly would recommend!

  • Stayed: October 2011, travelled as a couple
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1  Thank Traveller-NS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
0318clt, Guest Relations Manager at Holiday Inn Express Forest City, responded to this reviewResponded 23 November 2011

Dear Traveler,
Thank you so much for your patronage. We are constantly working to improve the quality of your stay. The floors under the carpet in the corridors have been repaired, and the carpet has been replaced throughout the public areas. I hope your next visit to the hotel will be even better.
Thank you,
The management team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2011

I recently stayed at this hotel and have to say that for a hotel located in such an "out of the way" area it was fantastic. The beds are very comfortable and the room was spotless upon arrival. At check-in, the front desk clerk (Michelle, I believe) was wonderful. I read some previous reviews so I was concerned a bit about the floors, etc. but I have to say, those reviews are an exaggeration. Yes, there is something obviously wrong with the hall floors but the clerk explained it was due to the building settling and contractor error. The hotel is only 6 years old so anyone staying there should have known better. The only complaint I have concerning this hotel was the breakfast. The morning we were leaving we arrived 30 minutes before breakfast is scheduled to end and it was almost like the attendant did not want to stock anything for fear people would linger. She even had the nerve to come around to every table and let us know she would be closing at 9:30. Very unprofessional and rude. I was quite pleased to see that at 10am, the breakfast area was full with guests who didn't appear to be going anywhere anytime soon. Nonetheless, if I were ever in the area again, I would definitely choose this hotel again but maybe just skip breakfast.

Room Tip: The hallway floor issue is only on the 2nd and 3rd floors.
  • Stayed: October 2011, travelled as a couple
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1  Thank ajmcpl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2011

We have stayed at this hotel since it first opened. The quality has always been great, and the staff is always friendly and always willing to go the extra mile to make your stay enjoyable. Ther is no other hotel in this area that is on the same level as the Holiday Inn Express!

  • Stayed: October 2011
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Thank Herkdrvr9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2011

We have stayed in several other hotel chains in Forest City, but we found that this place far surpassed the others. We were impressed with its cleanliness, hospitality and convenience..

  • Stayed: September 2011, travelled as a couple
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1  Thank carolinacouple_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2011

We have stayed here several times and the hotel didnt let us down again. Nice place. Good breakfast. Only complaint I have is that they wouldnt credit us for 2nd night when we wanted to leave early in the afternoon because of a family illness. Ended up staying anyway. It worked out but they could have been a little more accomodating. We would stay there again and will when we visit again.

  • Stayed: September 2011, travelled as a couple
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1  Thank damrph2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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