I am a loyal Gold BW rewards customer and have been very satisfied with the BW product. This hotel is the exception to date. My room was like a swamp. The a/c was old (as all of them on the building appear to be) and could not cool or dehumidify properly. It felt as if I was sleeping next to a 737 jet engine to boot. The bathtub was a hazard. I had to scrub the residual soap scum/cleaning products to minimize the possibility of a slip. The curtains would not close fully and I could read a book by the light streaming in through the windows from the parking lot lights. Breakfast offerings were minimal and did not look healthy. Thankfully, there was pre-packaged Cheerios to take with me. I am not sure how BW manages quality control but this particular hotel does not deserve the Best Western brand in my opinion. There are several other hotels in the area that offer cleaner, cooler, dryer rooms for the same money. The staff was warm and friendly but they do not have the best tools to allow for success.
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- Also Known As:
- Best Western Hendersonville Hotel Hendersonville
- Hendersonville Best Western