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Reviews (111)
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All reviewspanera breadhi expresspancake machinejuice and coffeewalked rightright next doorbreakfast attendantroom was spaciousfront desk staffturkey sausagegood sizegood nights sleepmini fridgewithin walking distancecookiesother guestsnight stay
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19 - 24 of 111 reviews
Reviewed 2 August 2017 via mobile

Maybe it's because we had been on the road for 9 days, but the beds were sooo comfortable. Clean rooms and plentiful breakfast. The carpet in the halls was very strange though. It was bright pink and purple stripes, looked like we were in a disco. Lobby furniture was very modern and chic.

Stayed: July 2017, travelled with family
Thank TravelersRLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2017

Stayed here for one night for business. This is a very nice property; very clean throughout. My room had a refrigerator, microwave and a Keurig Coffee Maker. High quality sheets and towels were a nice surprise; both very soft and comfortable. Two outlets on the lamp next to the bed to charge my phone. Breakfast buffet in the morning was great; lots to choose from (pancake machine; 2 types of sausage, biscuits and gravy, breads & bagels, fruit, oatmeal, juice and coffee). There is a Panera Bread within walking distance, and other fast food restaurants just a short drive away. I would recommend.

  • Stayed: July 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank theokitty916
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2017

Stayed for an overnight getaway and was very pleased. The staff was very friendly. The room was nicely done and clean. The bed was very comfortable and the breakfast was very good. The only thing that kept it from 5 stars was that the you can hear anything that is going on in the hallways and in the parking lot and you can hear traffic at times

  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank werlivinlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2017

Very clean motel. It looked to be quite new. Beds were very comfortable. Very nice hot and cold breakfast. Pork sausage was excellent. Also had pancakes, eggs, bacon, omelettes, fruit, pastries, etc. Good water pressure in the shower, and the water got very hot. AC worked great. Nice exercise room with dumbbells going up to 50 lbs. Great area. Room was very quiet, but within 1/2 mile of numerous restaurants. Wifi worked fine. A couple of things that I didn't like. 1) The sheets on my bed did not feel crisp. They actually felt as if they had been through the washer way too many times. 2) The shower had a 3" ridge to step into the shower and about a 1" ridge to step out. This would be nice for the physically impaired, but it caused a lot of water to get on the floor, plus there was nothing for the curtain to stick too, so the curtain was was always touching me as I showered. 3) We were in the room when the cleaning crew came by one day (stayed 3 days). The crew asked us to initial a sheet stating that they didn't make the beds because we were in the room. They didn't even ask if we wanted our beds made. They only thing they did was change our towels, and we had to ask them to do that. Would still definitely stay here again. The only thing I really didn't like were the, in my opinion, "worn-out" sheets, but maybe it was an anomaly.

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Shane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2017 via mobile

I was there on a damp, rainy night. I don't know how much the weather contributed, but I could not ignore the bad smell permeating this place. Hotel looks reasonably cared for and is relatively up to date, but the odor of "old, stale, musty bathroom" reminded me of rundown small motels of decades past. The smell was everywhere--common areas, halls and rooms. They need an air quality/HVAC consultation to find out if it's a ductwork thing or what. Due to the pervasive odor, I can't recommend the place.

Stayed: June 2017, travelled solo
Thank Janell C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Hickory - Hickory Mart, responded to this reviewResponded 27 July 2017

Dear marleyjune,

Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our common areas, rooms and halls. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly be forwarded to the appropriate departments to ensure similar situations can be avoided in the future.

We value you as our guest and hope to accommodate you again for a chance to provide you with a much better experience.

Sincerely,

Joel A
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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