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Reviews (1,735)
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19 - 24 of 1,735 reviews
Reviewed 29 November 2017

just returned from a weeks winter hols the hotel is average the food was terrible as catered for the majority of the clients who were all Spanish if you go for the all inclusive the drinks are fine entertainment was also based for the Spanish when asked for English music told no day time entertainment for the kids/adults was good THE POOL IS CLOSED AND BUILDING WORK BEING DONE AROUND THE BAR AREAS (was there in march pool closed and still closed )staff are friendly and helpful

Room Tip: higher floors best for couples bottom 2 floors for young families
  • Stayed: November 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank DerbyshireJohn_c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2017 via mobile

It’s the second time I have stayed here and for less than £30 a night all inclusive it’s not bad. The food is ok and the drinks not bad. Shame the last orders are 11pm instead of midnight. Checkout is 10am but the let me keep my room till 12 for no charge, not bad when my pick up is 12-05. Only draw back is that today a few families came with there kids that where allowed to skate board and scooter up and down in front of the check in desk without being told to stop. So much for the families or the staff not stopping them. I wonder who will be to blame if they knock some one over

Stayed: November 2017, travelled solo
Thank les225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2017 via mobile

We stayed at this hotel in Oct for 11 nights all inclusive. Hotel itself was in a great location. But had a few issues with it. Arrived later than expected. Room pass key would not work and 3 times I had to trail down to reception before someone would come up and sort the problem. This problem with key continued throughout the holiday. We had an all inclusive wrist band but still had to show a card at the restaurant every meal time and we also had drink cards that you had to hand over to get a drink. You got your card back when you returned your glass!! It was ridiculous! So a band a food card and drink card. I wonder what the point of the wrist band was ? Food was ok but very repetitive and only warm. Our last week was spoilt by major building work happening beside the pool area. Involving steel beams , Welders and a massive crane. Hotel is fine if you are Spanish and over 60 . Did not carer for us
I absolutely would not recommend this hotel

Stayed: October 2017, travelled as a couple
1  Thank AberdeenShabee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2017

Stayer for 4 nights. On check in we were allocated to floor 4 - so depressing - very dated - paint chipping off every where and children running up and down the corridors. After the first night we complained and moved to the fifth floor which was better - colour scheme more modern still very basic but it was clean. Beds are quite hard - bedding was pretty threadbare and blankets old. There was work going on at the outside patio which meant it was noisy sitting by the pool - sun was off the pool by 3pm so went to the beach for the afternoons - around 10-15 mins walk down hill. Got taxis back cost 7euros. The restaurant was incredibly noisy - like being in a school canteen and always seemed to be packed whether you went early or late. Food was basic - lots of choice but mostly the same for lunch and dinner each day. All inclusive drinks were poor quality - a small area of the bar is allocated for this so you end up queueing for ages as only one person is serving. We ended up buying drinks as there was no queue and you had more choice. Staff were mostly helpful and friendly.

Room Tip: dont stay on 4th floor
  • Stayed: October 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank JohnsonEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2017 via mobile

Hmmmm. All inclusive drink fine and dandy if you want to eat no chance. Queues out the door. Waited an hour to go in restaurant gave up, went an hour later the same waited again insult to injury then it was closed. Eating crisps !! Not happy. Why go all inclusive ? Not a big eater just a chance please.

Stayed: October 2017, travelled as a couple
Thank Joanne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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