On arrival the room had not been cleaned, left as previous guests had left it! What on earth did they think they were doing? Dirty bed linen and towels strewn across the uncleaned floors! The most disturbing thing was two tablets of ecstasy were on the bed, unthinkable if young guests had thought they were sweets! After complaining immediately, all backed up with video and photographic evidence, they promptly moved us to another room. They took a sizable deposit over £108, which despite being over three weeks ago has not be repaid.there are extra charges we were not aware off at time of booking for towels and bed linen, as it was in small print at the bottom of hotel.com page! They even charged for toilet roll! Can't see why hotel.com would even advertise such a low level establishment,when they contacted hotel about our complaints, they denied everything, buyers beware, or better still avoid at all costs!
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com and Expedia so you can book your Apartments AR Blavamar - San Marcos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.