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“The Poor Manager”
Review of Bay Air Motel

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Bay Air Motel
Ranked #1 of 3 Hotels in Cleveland
Certificate of Excellence
Reviewed 20 October 2017 via mobile

I recently stayed during a full weekend. My sympathies are for the Manageress. Between Workman, Softball team and Dance Moms and daughters she had her hands full. Well done for trying to keep everyone happy. The rooms are clean and well serviced

Stayed: October 2017
Thank nicoletY9264XD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 October 2017

Thank you for your positive review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7 - 11 of 130 reviews

Reviewed 17 October 2017 via mobile

I found my room very clean and spacious with everything you need for an overnight stay. I found the place to be very noisy. I could hear people in the room either side of me as well as their tv's. There was a sports team staying there who partied on the walkway until after midnight, and then woke everyone up talking outside on the breezeway at 6.30am. That's not the managers fault but it was very noisy! Bed was quite hard which is not my thing.

Stayed: October 2017, travelled solo
Thank kateross9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 18 October 2017

We are very sorry you had that experience. We had two teams staying, one sports and one dance and we do ask people to respect other guests. Thank you however for the comments on our rooms and facilities. We strive for cleanliness.

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Reviewed 17 October 2017

Ipswich Softball Association Open Men's Team - there were 18 of us that stayed here over the weekend while the guys played softball at the state titles. They lady who is on site at this motel was very accommodating and we could not have asked for any more service or assistance. Will most certainly be recommending people to come and stay here.

  • Stayed: October 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank 759brookew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 18 October 2017

Thank you for your review. We are glad you enjoyed your stay with us and thank you for your gift it will be displayed proudly in the front office. We look forward to seeing you in the future.

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Reviewed 27 September 2017

We stay at the Bell Air when attending the Cleveland Camping Show. The location is very convenient. The rooms and facilities are clean with friendly staff. Easy booking system. Kelly Campers will be back!

  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Kellycampers01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 October 2017

Thank you for your positive feedback. We look forward to seeing you at your next stay with us.

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Reviewed 26 September 2017

Stayed four nights in an almost new room which was spotless, quiet and very comfortable. It was a business trip so was in need only of a comfy easy place to stay. This was it. Close to everything like ferries, shops, businesses and restaurants. There is a great little shady cafe just down the street open for an awesome breakfast or grab a breaky pack at reception for a quick getaway in the morning. The motel has a pool for a dip on those warmer days.

  • Stayed: September 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Brianwri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 October 2017

Thank you for your comments, Greatly appreciated.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bay Air Motel

Address: Bay Motel 218 Middle St, Cleveland, Redland City, Queensland 4163, Australia
Phone Number:
Region: Australia > Queensland > Brisbane Region > Redland City > Cleveland
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Cleveland
Price Range: RM 403 - RM 556 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Air Motel 3*
Number of rooms: 18
Official Description (provided by the hotel):
Bay Air Motel features 18 non-smoking rooms and suites. The 3.5 star motel offers a swimming pool, free wireless internet, Foxtel, free to air TV, cooked / continental breakfast, laundry, dry cleaning service, STD/ISD telephone, on site parking, free shuttle to train station. ... more   less 
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