They hadn't got the room we booked. My husband and I are on a honeymoon traveling around australia. We were planning to stay a night in Robe. We checked TripAdvisor and we saw they offered a nice price for a room, but for some extra dollars they had a room whit jetted tub available. We decided to go for the room whit the jetted tub. When we arrived we got the key and the manager didn't mention anything. When we were in the room we discovered there was no jetted tub. We went back to the manager and he told us he was overbooked. He didn't offer us anything to make up the mistake, he pointed to the website and mentioned we should contact them. Then we checked their own website and even on their own website they said the only had a room whit a jetted tub left, which was still available to book. We decided not to go back to the manager, because it was clear we weren't getting the room whit the jetted tub and probably we would get only a fight out of it. But we decided we won't leave it unmentioned so here is our review on TripAdvisor!
- Official Description (provided by the hotel):
- LOCATION! LOCATION! LOCATION! Arguably in the best position in Robe with a short walk to the CBD, beach & restaurants we have rooms to suit all travelers from our standard rooms to spacious family 1 and 2 bedroom suites. All rooms have FREE WIFI, FREE Fox sports, FREE DVD Library, queen sized beds & air-conditioning; some with spa baths. Get in quick & come and stay at the best location in Robe; it’s so easy to walk everywhere from here! Rated number 1 in Robe by TripAdvisor. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Robe
- Robe Best Western