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Reviews (406)
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1 - 6 of 406 reviews
Reviewed 21 May 2018

Amazing property with friendly staff. Large and well kept clean rooms. I have stayed in the superior rooms as well as the cabana to feel this awesome experience. My daughter loved the swimming pool as well as the beach and the views are just breath taking. We will surely be back again.

  • Stayed: January 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank savio m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2018

This was our final stop of 19 on our 3 month trip around the island. We had viewed the rooms a year ago so new what we were coming to. We booked the top room and were not disappointed, it was excellent, with a very comfortable large bed, plenty of storage space, and an excellent bathroom. The veranda with seating was also cool in the heat of the day. The staff were attentive and always willing to help. The only thing that let the place down was the restaurant menu which did not have Sri Lankan food in the evenings ,although they did honour their promise and supply us with SL breakfasts in great variety.
The trains going by are a feature of Bentota as a whole and did not bother us.

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2018 via mobile

room is not clean.Fan not working .we couldn't got towels till departure.room division Manager and housekeeper very unfriendly .bedsheets yellow coloured.hope management will take new housekeeper.to make a clean hotel.very difficult to get any housekeeping staff for any request.sorry to say worst hotel ever I stay.

Stayed: April 2018, travelled as a couple
Thank stefenny704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2018

Firstly we could not believe the unpleasant change to the hotel, now and a few years back. A brilliant property in the late 1990's up till about a 10 years back, now has become a dog's paradise. Its tragic and hard to understand why so? The service levels have dropped to zero, quality of the property; swimming pool (not maintained for years) and the garden is looking far below its former glory. On the positive side, the very few staff are courteous, friendly and ever willing to help. They are innocent and have the sincere wish to see this property once again doing well like many other hotels in the vicinity. Selling low is not the answer but attend to basics like good rooms, clean swimming pool, decent restaurant service and ensure the dignity and comfort of visitors providing a clean hotel sans dogs if the management wants visitors again!

Stayed: March 2018
2  Thank jayamannepriyantha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2018 via mobile

I strongly advice not to come to this hotel. Staying at home is 1000 tomes better than coming here. We did a stupid thing by not checking the reviews on trip advisor before booking.they tell you to make 50% of the payment when we do the booking. Should not get caught. Chairman's daughter who is supposed to be a dog lover is managing da hotel!!!!. We used to come here every year in early 2000 and this was a fantastic hotel. However it was a different management.

1. The pool is not clean enough to get in. Dogs are drinking water from these pools.
2. It is scary that which moment a dog might bite one of us, since da premises is full of dogs
3. Room is not clean. AC is not cool enough. Fan is out of order. There is no mini bar. Instead there is a empty fridge which is smelly. Had to call house keeping several times to get some milk. TV has only 4 channels and explanation was that it is due to lightening strike. No drinking water is provided inside the room.
4. We felt as if we are imprisoned.
5. Games room and gym is closed down.
6. Very difficult to get any house keeping staff. A clueless guy comes after many calls.
7. Worst hotel i have ever been for this price.

We were so sad that after stressful months of work we came here relax. In vain we got trapped. I advoce everybody to go through trip advisor before you make your booking.
Thanks
Mrs Athapathu

Stayed: April 2018, travelled with family
2  Thank guwanil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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