The Gladiola Star is an excellent hotel. It is 4 star and the star go to great lengths to be of service. The daily room make up service was excellent. Rather than just 'leave' fresh towel they went to the trouble to make swans, hearts, bouquets and other shapes out of the towels.
We have now stayed in Golden Sands 6 times and on Albena 4 times since first coming to Bulgaria in 2006. Over those 11 years the Gladiola Star has been the best we have experienced so far. Every year we dread the food (Bulgarians cannot cook) but this year I found the food was excellent. My wife would have given Gladiola Star a 10 out of 10 but found that the food was often dried out and not hot enough, a consequence of being in the 'Bain Marie' style food warmers. I did not feel that was worth criticising so l gave Gladiola Star a definite 10 out of 10.
I stay at a lot of hotels (l travel for 11 months or each year and have been since retiring in 2008). I do not often give hotels high praise but Gladiola Star really did well and really deserved it.
My age is 59 and my expectations of a hotel centre around comfort and convenience so that is my main focus.