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Homewood Suites by Hilton Ajax, Ontario, Canada
Lowest prices for your stay
RM 782
Fully refundable before Tue, 23 Apr
Breakfast included
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Reviewed 3 April 2018 via mobile
Great Stay!!

Had a great stay at Homewood Suites Ajax. The hotel was easy to get to, right off the highway. Our room faced the parking lot and didn't experience any of the traffic noise that some reviews mentioned. The room was spacious with 2 queen beds separate from a living space. The kitchen space was great, a little small, but all we needed. The pool & gym area was good, small pool and the gym was nicely equipped. The outdoor patio was great, we used the bbqs and the green putting space was fun. Free breakie was great & had different options each day we stayed. The free snacks during weekdays was great too, enough for a meal. The hotel staff was very welcoming and accommodating for us, they went above and beyond. Overall a great stay and we would highly recommend.

Date of stay: March 2018
Trip type: Travelled with family
Ask funinthasun13 about Homewood Suites by Hilton Ajax, Ontario, Canada
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 March 2018
One of the worst I have ever stayed in

The Hotel is not worth the money they charge. The staff were not truthful to me, the hotel is very noisy with Canada's busiest highway not more than a 100 feet away. The food was not very good at all. Overall a very poor experience.

Room tip: Choose another hotel
Date of stay: February 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Ask karcer2017 about Homewood Suites by Hilton Ajax, Ontario, Canada
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ally D, Front Office Manager at Homewood Suites by Hilton Ajax, Ontario, Canada, responded to this reviewResponded 21 March 2018

Dear karcer2017,

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. It is only though feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the services that we provide to our valued guests.

You mentioned in your review that out staff was not truthful , the highway was very noisy and the food was not good. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity.

Please feel free to contact me at ally.dhalla@hilton.com for further feedback.

Yours in hospitality,

Sincerely,

Ally Dhalla
Front Office Manager
Homewood Suites Toronto Ajax
ally.dhalla@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2018
Very good hotel for long stay

I was there for 3 weeks in october 2017. The location is perfect with short travel to downtown Toronto. Lots of restaurant within walking distance. Casino about 45 minutes from the hotel. 7 minutes cab ride to Ajax GO station.
Lobby staff are always there with a smile ready to help.
I would return without hesitation.

Date of stay: October 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Ask StanTM about Homewood Suites by Hilton Ajax, Ontario, Canada
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 February 2018
Good for Business Travel

Rooms are generous size, clean and well equipped. Kitchens allow for traveling without always having to eat out. Housekeeping does a god job. Laundry is handy on the first floor. I use the hotel frequently.

Room tip: Low numbered second floor rooms are above the pool. Can get noisey during the day, but not overly so.
Date of stay: January 2018
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
Ask Richard C about Homewood Suites by Hilton Ajax, Ontario, Canada
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ally D, Front Office Manager at Homewood Suites by Hilton Ajax, Ontario, Canada, responded to this reviewResponded 26 February 2018

Dear Richard C,

Thank you for taking the time to write such a great review.

We greatly appreciate your loyalty and are glad that you enjoyed all our amenities including our large, clean spacious suites with full kitchenettes and our laundry facilities.

Thank you for recognizing our housekeeping staff.

We look forward to welcoming you back during your next visit to Durham Region.


Yours in hospitality
Sincerely,

Ally Dhalla
Front Office Manager
Homewood Suites by Hilton Toronto/ Ajax

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Reviewed 29 January 2018
Excellent accomodation

We like our space and this really delivered - with the benefit of the Hotel facilities across the Car Park. Very easy access from 401 and to local retail areas. Front of house were very helpful printing maps and directions for our needs around Ajax together with good suggestions for the last day in Toronto. Breakfast was modest and not the strongest area - very good across at the Hilton.
Great value as we booked at very short notice for a family bereavement.

Room tip: Higher floor and on the inside of the 'L shape' avoided any noise whatsoever from the Motorway. 2 Bed with excellent Living area.
Date of stay: October 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Ask KerryandPaula about Homewood Suites by Hilton Ajax, Ontario, Canada
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ally D, Front Office Manager at Homewood Suites by Hilton Ajax, Ontario, Canada, responded to this reviewResponded 26 February 2018

Dear Kerry and Paula,

Thank you for your feedback and for choosing Homewood Suites Ajax.

We are pleased to know that our location and our front desk staff were instrumental in making your stay an enjoyable one.

We strive to be the hotel our guests call HOME and it is always rewarding to hear that our efforts have been recognized and appreciated.

Again, thank you for your review and we look forward to welcoming you back during your next visit to the Durham Region.

Yours in hospitality

Sincerely,

Ally Dhalla
Front Office Manager
Homewood Suites by Hilton Toronto/ Ajax

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