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Reviews (411)
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8
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8
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All reviewscontinental breakfastroom was cleanking suitepool and hot tubhard boiled eggsfront desk staffservice roadone night stayfirst floorcomfortable stayniagara fallsmotelhighwayqewnoisecerealpillows
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Reviewed 27 March 2017

In the context of Super 8 hotel stays: this hotel was far superior to other Super 8s.
Very clean, nice pool and hot tub. Breakfast was lacking a bit, and could benefit from a little attention from management. Perhaps some non-bakery options would be nice.
A good stop for passing through to the border.

  • Stayed: March 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Serendipity3333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ingmac1972, General Manager at Super 8 by Wyndham Grimsby Ontario, responded to this reviewResponded 20 April 2017

Thank you for providing us with a review. It is through such feedback that we are able to see where improvements can be made. I am pleased to say we have recently added yogurt to our complimentary continental breakfast.
We truly appreciate you stating that our Super 8 in Grimsby is "far superior to other Super 8s". We endeavour to be the best that we can be. From our clean comfortable guest rooms to our customer service. We hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2017 via mobile

We just got here and we had a little issue with our credit card. Front desk was very patient with us and didn't make us feel any less than human. It's very clean and rooms are updated. Pool and hot tub great. Price is right! Thanks

Stayed: March 2017, travelled with family
Thank Daveena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ingmac1972, General Manager at Super 8 by Wyndham Grimsby Ontario, responded to this reviewResponded 13 March 2017

Thank you for choosing the Super 8 - Grimsby.
I am happy you were able to enjoy our in-door pool and hot tub. It is a great way to relax. We pride ourselves on our customer service and I am pleased the front desk up held our expectations from them under any circumstances.
We look forward to welcoming you back in the future.

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Reviewed 1 March 2017

We stayed at this hotel for my daughters skipping competition. We chose it because it had good reviews. We stayed in a king suite and the room was fantastic! The hotel is clean, complimentary breakfast - the usual, great pool and hot tub area. Would go back for sure!

  • Stayed: February 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Lisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ingmac1972, General Manager at Super 8 by Wyndham Grimsby Ontario, responded to this reviewResponded 13 March 2017

We appreciate your feedback in regards to your stay at the Super 8 - Grimsby.
Competition weekends can be very hectic for the participants therefore I hope you had a chance to enjoy our in-door pool and hot tub to unwind. Our room attendants work diligently to keep our rooms clean for our guests. Thank you for choosing the Super 8 and we look forward to seeing you in the future.

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Reviewed 27 February 2017 via mobile

It was OK stay not overly fantastic but good for a super eight if you are on the side of the hotel facing the highway it is very noisy
Great friendly staff at the front counter very accommodating easy check in
We stayed on Saturday night there was roughly 30 kids that owned the pool area and the hallways I believe it was a hockey team up until about 10 o'clock very noisy but very quiet after 10

Stayed: February 2017, travelled as a couple
Thank Brent H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ingmac1972, General Manager at Super 8 by Wyndham Grimsby Ontario, responded to this reviewResponded 13 March 2017

Thank you for choosing to stay with us. Feedback from our guests allows us to see where improvements can be made. The front desk diligently tries to keep any teams that are staying with us away from our regular guests to minimize the noise. However due to our room configurations on each floor that may not always be possible. I am glad that the noise levels died down by 10 pm. We appreciate your patronage and hope to see you again.

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Reviewed 9 February 2017

This hotel was very clean,with comfortable beds. Check in was very smooth and courteous . Not a fancy hotel but service was fantastic.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Christine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ingmac1972, General Manager at Super 8 by Wyndham Grimsby Ontario, responded to this reviewResponded 11 February 2017

Thank you for staying with us during your recent visit to our area. We appreciate your kind words and also taking the time to let us know that our staff was able to provide "fantastic" customer service. We hope to see you again in the future.

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