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Michelle A
Newport Beach, California

Beautiful & Unique Experience

5.0 of 5 bubblesReviewed 18 Apr 2023
The setting of Encuentro is absolutely incredible. You are surrounded by boulders, wildlife, flowers and of course, vineyards. The view of the valley is stunning! The service was outstanding and Toma was a great spot to enjoy breakfast, poolside meals and dinner the nights we didn't feel like leaving the property. The pool area was gorgeous with a nice sized hot tub and an attentive staff. Hiking around the property each morning as the fog came through the valley was spectacular. No TVs, no mini fridge but honestly, those are two things I didn't miss. It was a beautiful chance to connect with nature and your traveling companion.
Date of stay: April 2023
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jair Campos, Director General at Encuentro Guadalupe, responded to this review
Responded 22 May 2023
Dear Michelle,

Thank you so much for your kind review.

Our team is fully committed to give the best experience possible. Please feel free to comeback whenever you can, do not forget to bring some friends, a glass of wine will be waiting for you all.

Stay safe!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (278)
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Reviewed 20 December 2022 via mobile

We travelled to Valle de Guadalupe to celebrate my husband’s birthday with our adult children. Our stay at Encuentro was magical . The individual lofts are beautiful with spectacular views. They are small but beautifully appointed and comfortable. They offered a shuttle to the rooms and helped arrange rides to the area vineyards. We enjoyed the jacuzzi and had great service for Aperol Spritzs and water. The bar and restaurant staff were very friendly and helpful .

Room tip: The terrain requires a truck or SUV. It’s best to make your own dinner winery reservations but they are helpful with taxis and shuttles .
Date of stay: December 2022
Trip type: Travelled with family
1  Thank shrink711
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jair Campos, Director General at Encuentro Guadalupe, responded to this reviewResponded 21 January 2023

Dear Shrink711,

Thank you so much for your kind review.

Out entire team is currently working to improve the experience we have to offer to our guest. Your review will for sure give a smile to every member of our staff.

Please be safe and continue to visit our Valle de Guadalupe.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2022 via mobile

We had a great time and stay at En Cuentro. Loved the concept and the staff.
From reception to drivers to restaurant staff -- all great.
Noe at the restaurant was especially good.
One suggestion -- rugs for the concrete floors in the lofts. Freezing cold.

Date of stay: November 2022
Trip type: Travelled with family
Thank egrs66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jair Campos, Director General at Encuentro Guadalupe, responded to this reviewResponded 21 January 2023

Dear Egrs66,

Thank you so much for your comment.

We are giving our best to improve the experiencia for our guests, we are taking your comments very seriously to improve more our amenities.

Please, keep visiting our Valle de Guadalupe.

Stay safe.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2022 via mobile

We loved Encuentro! It’s so picturesque and you feel like you are in another world! The staff is amazing and had great recommendations! The food is also really delicious and fresh. I would recommend staying here!

Date of stay: August 2022
Trip type: Travelled as a couple
Thank mpowy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jair Campos, Director General at Encuentro Guadalupe, responded to this reviewResponded 22 May 2023

Dear mpowy,

Thank you so much for your kind review.

We are always looking forward to improve our experience for our guests and visitors.

Please feel free to comeback whenever you can, we have a new restaurante named JAK, for sure you have to try it.

Stay safe.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2022

The Staff at Encuentro is incredible! I was married in Valle and my guests stayed in 18 rooms at Encuentro. The front desk staff was superb. MONTHS of communication on the phone and whatsapp to prepare for coordinating 18 rooms of Americans traveling to valle for the first time. Upon arrival, the staff was kind and cheerful and even celebrated me and my fiance!! I am so grateful to everyone for welcoming us and making sure that our stay was perfect. THANK YOU from the bottom of my hear to everyone! (Their Rosé is my favorite in all of Valle!)

Date of stay: October 2022
Thank RachelMLP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 July 2022 via mobile

I stated here for two nights with a friend last month. I’m not sure why the reviews aren’t better as I had such a great experience. Here are the pros and cons:

Pros:
- cool architecture and design
- A/C was cold (needed it during the hot time we went)
- lovely pool area and restaurant
- best of all was the service (they went out of your way to help with resys and the shuttle was always ready to take you anywhere without even needing you to call them)

Cons:
- our window shade stopped working on day 2 so we couldnt open it up

Date of stay: June 2022
Trip type: Travelled with friends
1  Thank adelly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jair Campos, Director General at Encuentro Guadalupe, responded to this reviewResponded 26 July 2022

Dear Adelly,

Thank you so much for your kind comments.

We are truly glad you had the experience that all our team work for. We are looking forward to welcome you again, bring some friends with you!

Stay safe!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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