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Reviewed 19 August 2013

We booked a reservation through booking.com for a double bed room for 900 pesos.

When we arrived we were told by the receptionist that we would have to pay 1,250 pesos because booking.com had the wrong price.

When the receptionist called the manager she told him we arbitrarily wanted a lower price, and nothing about the booking she had in her hands.

We ended up going next door to Hotel Los Arcos which was far superior and actually cheaper (1000 MX in cash) for the 3 of us.

Date of stay: August 2013
Trip type: Travelled with friends
2  Thank bowsier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2012

Friends and i stayed here in two rooms last weekend. Rooms were charming, clean, and well-appointed. Common areas were also comfortable. Internet worked well in the rooms that were near the reception area, but not in all parts of the hotel. Staff was friendly. Beds were comfortable. Breakfast (included in the room rate) was complete and delicious, with many options. I would not hesitate to stay here again.

Room tip: All rooms are unique and charming. Rooms with balconies overlooking the street can be noisy on weekend nights because there are bars and nightclubs nearby. Internal rooms can also be noisy if they are near the reception (phone ringing, people talking in the lobby, etc.)
Date of stay: October 2012
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank PoblanoJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2008

Due to the three straight holidays in Mexico and the Semana Santa, few available rooms in Avandaro were unreasonably expensive. We were going to Valle de Bravo on our way back from Morelia to the D.F., as a brief stop, so we decided to stay in the downtown of Valle de Bravo. - A mistake from my part.

We opted for Hotel Tonancalli, which is a five-minute walk to the Zocalo. Thanks to the promotion, we only paid 550 pesos for a twin room and 500 pesos for a twin room of single use. This rate inlcuded tax. They do not serve breakfast.

The hotel seems charming, especially so are the entrance and common spaces. The rooms are very spacious, and some of them have fireplaces. The staffs are really kind and friendly. The hotel offers amenities such as shampoo, hair conditioner, soap, body lotion and towels.

At first glance, the room seemed clean, but the beadspread was really dirty, and the the cleaness of the room failed in details. The sheets were quite clean, though. My room in the ground floor faced the small patio, so i had to have the curtains drawn all the time for my privacy, which made the room dark.

The walls are really thin, so you can hear what your neighbours are talking or doing.

Since Valle de Bravo is a place to spend a lazy weekend, I would not recommend staying in the downtown, unless you are really into the Mexican culture. Instead, I would recommend Avandaro for a stay. With reason there were only few rooms available in Avandaro.

The main activities in Valle de Bravo is not cultural ones, but just taking a rest. The downtown is interesting for a first couple of hours, but heavy dust makes strolling unpleasant and difficult.

Since we live in the D.F., we will probably go to Valle de Bravo again. And next time, we will definitely stay in one of the fancy-looking hotels in Avandaro.

Date of stay: March 2008
  • Trip type: Travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
3  Thank humble_drinker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018
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Date of stay: March 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2018
Google Translation

Date of stay: October 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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