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Reviewed 1 February 2018

A two night trip in December 2017. We loved the hotel, very relaxing, it was set in beautiful gardens, lovely spacious rooms, very colonial decor, very clean and reasonably priced with friendly staff, and nice restaurant. We found it an easy short walk to the centre of Valaodolid. Would definitely return.

Stayed: January 2018
2  Thank Magik58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hector M, Gerente at Ecotel Quinta Regia, responded to this reviewResponded 30 May 2018

Dear guest,

Thank you for taking the time to share more about your experience at Ecotel Quinta Regia. We were delighted that the hotel looks fantastic.
We appreciate your comments. Our team works hard to exceed your expectations and work to ensure that every detail is taken care of.
We look forward to your next visit to your new Ecotel Quinta Regia home.

Warmest regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2018

My husband and I stayed here for three nights. The rooms are spacious with huge balconies overlooking the lush gardens, clean although aging, and beautifully and simply decorated. All the staff we encountered were very friendly. It is a fast and easy walk to the main square and many restaurants, and we enjoyed just wandering the streets of Valladolid and taking it all in. The only issue we had was with the shower... we had to wait until later in the evening to shower to have any hot water, but other than that we had a perfectly lovely stay.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hector M, Gerente at Ecotel Quinta Regia, responded to this reviewResponded 30 May 2018

Dear guest,

Thank you for taking the time to share more about your experience at Ecotel Quinta Regia. We were delighted that the hotel looks fantastic.
We appreciate your comments. Our team works hard to exceed your expectations and work to ensure that every detail is taken care of.
We look forward to your next visit to your new Ecotel Quinta Regia home.

Warmest regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2017 via mobile

This hotel has some pros and cons and you should know them so that you make the informed decision whether it’s a good choice for you. It was clearly well built and organized but the way it is currently run has room for improvement. One thing we didn’t realize is how big it is, it must have at least 150 rooms, maybe 200 so it’s a magnet for tour buses. It’s a bit overpriced for what one cares about in a hotel.

What we liked: really nice furniture, amazing carved wooden head boards on beds. The carving on our room chair made it look like it should belong in a museum. Marble sink countertops and hot shower that runs great.

Very good and free internet.

Nice fenced - and gated! parking with an attendant where you can leave you car and not worry about it being broken into.

Pretty landscaping.

What we didn’t like: tour buses arriving and leaving every day. The receptionist desk is terribly understaffed for the traffic they receive. Waited for 40 min to check in the day we arrived, at 2 pm. When we came back, at 10:30 pm, our room key somehow stopped working (they wanted $25 deposit for the second plastic card key so we only got one). Back to the receptionist desk where a large tourist group is checking in. Got the key re-activated after another 40 min wait. Second night, at 7 pm couldn’t park the car because two large tourist buses completely blocked the parking lot entrance. Sat by the exhaust pipes of the two buses that had engines running for 30 min, to keep our place in the queue of other cars that arrived, gave up and left.

Mildew smell in the rooms is awful. The rooms don’t have fans, only a/c, so if you are gone during the day your a/c is off and the mildew smell penetrates everything in the room, including your clothes. When you get back in the evening and turn your a/c and open windows then, it’s not enough time to clear weeks/months of the musty smell build-up.

No respect for privacy. We left “privacy please” sign provided by the hotel and they came in while we were gone and removed the daybed that we were using, for whatever reason, including moving all of our personal items that were left on it. When we talked to the receptionist about not respecting the privacy (after waiting as usual) they were dismissive about it and didn’t apologize—only excuses were given. They wouldn’t return the daybed saying it wasn’t in our rental agreement so we had to sit on the tile floor to have a snack (there was only one chair in the room and we didn’t want crumbs in bed).

This place may not be suitable for children since the beds are on a tall side and can’t be moved. Instead of bed frame, each mattress+box spring sits on a concrete slab cemented to the floor. So, you can’t put beds next to a wall and if your child falls off the bed they would land on stone tile from 2.5 ft.

The beds don’t have mattress pads, just a piece of plastic sheet under regular sheet, so you can imagine what lying down on that feels like. Bed are pretty hard, hubby says like a rock but I think he is exaggerating. One of our beds had only nylon bed cover, no blanket, so had to go to the receptionist and (after a 30 min wait) get the blanket. The blankets in the room were too warm for all of us (not sure a/c drops below 21 C in spite of the settings), so we roasted at night.

The restaurant food tasted good, on the expensive side, omelettes that my hubby and I had made us feel unwell for a few hours but kids who went for pastries were ok.

This property might be a good choice for tour groups.

Stayed: December 2017, travelled with family
3  Thank Alex J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2017 via mobile

First impression when we arrived at night was a wonderful smell... like a leather combined with wood! some local trees were perfuming our time there. Was amazing lots of nature. Rooms are super comfy, clean, quiet! Excellent service!! Great place to stay for few days!! Average price! We don’t want to include lunch because we got local market to breakfast... I recommend this place for friends or families... make me forgot the city and spent my time econatural!

Stayed: December 2017, travelled with friends
Thank Charly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2017 via mobile

The place is really nice well kept clean, good service and location but the food is terrible you can see they lack a decent executive chef its really a big disappointment I could have rated 5 stars but the food really mess my whole experience up next time I will stay here but i will not eat here

Stayed: December 2017, travelled as a couple
Thank chassin9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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