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Reviewed 26 August 2014 via mobile

We stayed here for 2 nights in a family suite. The bathroom was clean and toiletries nice (only good points). The bedrooms were cold on arrival (as windows had been left open) and radiators didn't come on. We had to leave a note on reception to point this out (as there was nobody on site at B&B 24 hours), which is not ideal as we were in cold rooms all night! The public areas of the B&B smelled musty and there were cobwebs everywhere (anybody with a fear of spiders avoid). Although our room was provided with an extra bed (3 people were staying in one room) we were given 2 bath towels only and, although requested, we did not get another - we bought one while out. The welcome book promises someone from Reception could order food from local pub or offer a lift to sister pub, but nobody was there all evening. Invisible hosts!! A very disappointing B&B experience for a break we were so looking forward to. From the reviews on here we were expecting charming, friendly hospitality - we saw one young girl who checked us in and told us she was pleased we were early so she could knock off early, and a very surly bloke who hardly said 2 words together. Ironically the slogan for Stanley House - "more than a B&B". I'm sorry, we found it less than a B&B more an open hostel! Not recommended at all and very overpriced - worth about £40 a night.

Stayed: August 2014, travelled with family
1  Thank Sunloves09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

We had organised a reunion of our old football team for a weekend, now towards retirement we thought it's be a nice spot to get together and catch up. The location and hotel itself were very nice and we couldn't have any complaints. One of our group had his son also staying in the area with 3 of his friends. With the Sunday being fathers day, his son decided to come and visit with his friends for the Saturday night. With only one spare room we booked this, which had a 2 night booking minimum (very understandable). When they visited we didn't think it'd be a major issue if the 2 extra guests we had stayed in the living room (as there were NO other rooms to book and we had booked out all but 1 rooms in the hotel). They were woken at 8am and told to go upstairs. Then at breakfast the owner/woman approached them and began to bizarrely speak to 4 gentlemen in their mid 20s like school children?! Despite receiving an apology she seemed to think it fair that she try and charge the 2 extra £90 (a full room rate) for an interrupted sleep on a floor!! Despite the fact that one of the rooms had been paid for 2 nights and slept in for one (so there were no increased costs to housekeeping/breakfast)?! To be honest it left a sour taste in the mouth, and rather than approaching any of the group to discuss the matter reasonably the owner seemed to want to find an excuse to 'milk' a further £90 from a group that had already paid her a considerable sum!!! She even started talking about fire regulations when we were about to book out....'had there been a fire' etc. A reasonable point if made in the right way, but certainly nothing to be making a huge deal out of and charge £90 for!? If you want to stay then I'd say enjoy the setting - but just be careful as she is more interested in getting an extra bit of money than making you feel welcome and at home (like any good hotelier should). Suffice it to say we won't be staying again!!!

  • Stayed: June 2014, travelled with friends
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2  Thank Si T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

Recently joined here just to leave a review for Stanley House and to say a big thank you! Stayed here for a wedding that was also held at the sister business Woolpack Inn. Really clean and nicely appointed rooms. Stanley House has its quirks like most older places do but I mean this in a positive way when I say part of that quirkiness really made my stay memorable. The chap running it is very personable and made our group laugh as over the entire weekend we played spot the John! This guy popped up all over the place for when he was not showing us to our rooms and cooking breakfast, he drove us in an old bone shaker (but a great fun ride) army truck to the pub! I said this place was quirky ! Anyway we had a fab wedding / meal at the Woolpack and once when going to the bar who suddenly popped up and served us, yes you guessed it that John again. I wonder now if he had a twin brother!?? We only spent two days there but felt very much at home and one last thing I forgot to mention, there is a wonderful garden at the rear of Stanley House that runs down to the River.

Room Tip: Rooms to the rear overlook the garden.
  • Stayed: June 2014, travelled with friends
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3  Thank truepinkshoeprincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

I took the family (2 children + 2 adults) back last week for 6 nights in adjoining bedrooms and bathroom. We stayed there last year. The quality remains utterly superb - the housekeepers (both John Hutchinson and Leslie) who work for the owners are fabulous, very knowledgeable of the area, and very hardworking. The property, both communal areas and the upstairs rooms, are clean and were cleaned daily. The large kitchen + grill + US style fridge were all spotlessly clean. The breakfasts are excellent (as other guests agreed). I travel extensively on business in the US and EMEA and what is in the coffee pot, fresh juice jug, and placed on the plate before you at 745am compares very favourably indeed. Both John and Leslie are very accommodating cooks for little children (chopping the eggs and sausages up to cool first before serving - which we thought was a nice touch). The Woolpack pub (the Freehouse owned by the same people as this B&B) remains excellent on all fronts - food and drink were delicious and a good fun vibe remains both inside and outside in the large garden (just what you need after cycling 30miles (to Wasdale Head and back)).

Please don't change a thing.

  • Stayed: July 2014, travelled with family
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2  Thank AWOJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

My partner booked a deluxe double room for 2 night stay , we were looking forward to it only to find on arrival the outside looked shall we say (shabby) the room was a twin and in one of the attic rooms next to the dirty laundry, there was also a very sour smell throughout.. Downstairs the sofa's were grubby and generally the whole place needed a good clean. In my opinion it was not worth the £100.00 per night , a very disappointing place

  • Stayed: June 2014, travelled as a couple
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3  Thank Mags P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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