- Free Wifi
- Free Parking
Hotel is well situated although there is some road noise which is to be expected given it's location. The room was clean and well presented, there is plenty of parking. Also the staff were very friendly & helpful.
Had a good overnight stay with no issues and all very clean. Nice check in lady on reception. On a busy road but good sound proofing. Very good pub next door for an evening meal. Pretty good value for money.
Being regular guests of Premier Inn Hotels we were disappointed by the cleanliness of this one during our 2 night stay. The bathroom was dirty with hair in the sink and urine stains on the wall alongside the toilet and the toilet was generally grubby. The TV remote control always a good cleanliness indicator was also grubby. On return to the hotel the next evening the towels had been removed but not replaced and the bathroom waste bin had not been emptied. Being near Gatwick Airport there are lots of over-nighters. Thus the attached Star Inn pub next door has parents enjoying a pre-holiday drink whilst their unsupervised kids were running around in the car park until the bar closes. So not a quiet Premier Inn to stay at.
The food in the Star Inn is of standard Premier Inn fare and is very good with the breakfast in the morning was also very good.
Thanks for taking the time to share your review.
We're pleased to hear you enjoyed the food in the Chef and Brewer restaurant next door, however it's a shame to read of your disappointment due to the noise disturbance you experienced and as the cleanliness wasn't up to our usual standard.
I've raised your comments with the Hotel Management so they can follow this up and they'll implement retraining with their Housekeeping Team to avoid your experience being repeated.
We hope this hasn't put you off staying with Premier Inn in future.
Staff very helpful, organising taxis. Room clean, bed comfy but staff need to be more thorough in bathroom. Did not eat breakfast second morning in attached pub as not very good. Two very pleasant waitresses trying to cope with a full restaurant, cooked breakfast not up to scratch.