We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (131)
Filter reviews
131 results
Traveller rating
58
37
17
9
10
Traveller type
Time of year
LanguageAll languages
58
37
17
9
10
Show reviews that mention
All reviews surf club patrolled beach air con teenage children cotton tree bedroom apartment sunshine coast the kitchen sixth ave construction site lounge room wear and tear visitor parking reception staff view from the balcony main bedroom maroochydore beach
Filter
Updating list...
18 - 23 of 131 reviews
Reviewed 20 November 2017

We stayed in a one bedroom apartment. It was well appointed with a nice outlook. The resort was in its final stages of renovations, so the pool was closed and we had to use the one in the adjoining property. This wasn't a problem. Staff were friendly, just a very short walk to the beach and surf club. Plenty of restaurants in the area. Would stay again.

  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Bondies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatalinaManagers, Front Office Manager at Catalina Resort, responded to this reviewResponded 5 December 2017

Hello Bondies,

Thank you very much for your time taken to review Catalina Resort. We are pleased to advise our renovations are now complete and have an amazing Resort to show for the efforts so please be sure to come and check out the final results.

Regards
Team Catalina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017

Have stayed here many times before, off the main road, quiet, close to shops and RSL, Thai restaurant downstairs. Close to the beach and Maroochy Surf Club. Two Bedrooms, with views. Two Bathrooms, with bath and Showers. Good value.

Room Tip: There are two Towers, Catalina 1 and Catalina 2, Catalina 1 mainly has fans, Catalina has A/C and fans.
  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Judy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatalinaManagers, Front Office Manager at Catalina Resort, responded to this reviewResponded 25 October 2017

Hello Judy,

Thank you for your wonderful review. We certainly love our location too, couldn't be luckier to have such amazing facilities and great restaurants so close by.
We hope to host your next stay with us when you are visiting this fantastic location.

Regards
Team Catalina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

Sadly not up to a standard of other reviews Staff should advise guests that some repairs needed to your unit are required but will be carried out after your stay Staff were pleasant on our arrival we stayed here for a weekend and sadly would rather have stayed somewhere else. As we entered the foyer in tower 1 the smell was really horrific like something had died in there or was a type of chemical? Not really sure but was hard breathing it in .. we were in and out for 3 days and the same smell was present the whole time we were on Level 4 rm 13 .. Will add photos to back up our complaints.

1. Air conditioner stinks ( Complained on checkout and advised they are cleaned every six months )
2. Dirty sock found in the couch along with a little rubbish and food crumbs that didn't belong to us, Couch looks like it has never been cleaned stained and smells. Curtains have massive faded patches like there was water damage from the room above.
3. Dirty Glass on every panel on our Veranda with 2 Broken tiles missing, outside aircon unit was very old and rusted so bad it has stained the dirty tiles on the veranda (Advised again that it is no help to us but after the renovations that have been completed and this coming Tuesday they will be cleaned)
4. Freezer frozen couldn't use it as it was built up with ice.
5. Bathroom exhaust fan not working and full of a build up of dust.
6. Dirty Mould in the Shower but was advised again by staff as it's no help to us but the grout needs to be removed and redone and will be getting fixed.
7. Spa in Tower 1 was yellow looking and dirty so we decided not to sit in it and gave the pool a miss just in case it made us sick.
8. Went to use the dryer and it was full of lint.
9. As these are self contained units some dishes are chipped and cutlery is old and toaster top was dirty and melted and crumbs left in the toaster oven from previous guests.

If I was the owner of this unit I would like to know these issues ... when you are paying to stay somewhere you expect to be comfortable not complaining about poor quality.

Stayed: October 2017, travelled with friends
1  Thank MrsTLC12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatalinaManagers, Front Office Manager at Catalina Resort, responded to this reviewResponded 26 October 2017

Hello TLC12,

I'm very sorry to hear your recent stay with us wasn't up to standard. It is certainly not our usual expectation for our guest or ourselves as a property.
I have noted all your concerns and have addressed these with the appropriate departments to address and rectify the issues mentioned. should we had the chance during your stay we would have liked to rectify these issues prior to your departure - Please accept our sincere apologies on this matter.

Regards
Team Catalina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2017 via mobile

Stayed at Catalina 11 for our usual winter escape for the first time. Great apartment, fabulous view, handy to everything and staff are fantastic. Have rebooked for next year and cant wait to return. Thanks guys!

Stayed: July 2017, travelled as a couple
Thank Pamela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2017 via mobile

We have never stayed at this resort before, so it was our first there. Before we got there they sent us an email to say that they were doing some renovations. So we were well warned about that. We thank them for letting us know what was going on. The apartment that we had was huge, very old but clean and tidy, although it was hard to keep it clean due to the reno going on. It is very central to everything, including walking tracks, beach, clubs, restaurants, supermarkets and so forth. On the 2nd day of our holiday we experienced a little problem with the fridge, but what really surprised me was that the problem was fixed up with 10 -15 minutes. Couldn't ask for any better service than that. I will say that the cleaner was great when he came and serviced our apartment. The office staff were very friendly and welcoming and apologetic for all the renos going on around us. We did actually enjoy our stay there. We have decided to go back there sometime in the next 12 months or so. Would recommend this place for anyone visiting Cotton Tree. We will be back.

Stayed: August 2017, travelled with family
1  Thank Glenda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatalinaManagers, Front Office Manager at Catalina Resort, responded to this reviewResponded 9 August 2017

Hello Glenda M,

We are pleased that your holiday got off to such a great start and thank you for staying with us at Catalina Resort, your review is certainly appreciated.

Yes, the renovations have added some challenges however I'm sure you will agree was in need and coming along very fast now. We are very excited to see the final result and to show off a modern and up to date Catalina Resort for all our future guests including yourself.

We couldn't be happier to hear the positive feedback regarding reception, maintenance and housekeeping staff it is our aim to provide a high standard of service every day and your review will be passed on to the team.

On your next visit to beautiful Cotton Tree please give us a call and we will be happy to help ensure you have the best rates available. We look forward to seeing you then.

Regards
Team Catalina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews