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All reviews short walk surf club patrolled beach air con cotton tree bedroom apartment sunshine coast the kitchen teenage children construction site wear and tear lounge room visitor parking view from the balcony reception staff main bedroom maroochydore beach
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Reviewed 30 December 2017

Spent 7 nights in a 2 bedroom/bathroom unit on level 9 of Catalina Tower 2. The view from the balcony north and south was just a delight to see each morning. Location is very good, short walk to the beach and surf club. Within the block was a coffee shop, Japanese,Thai and fish and chips. The unit was clean and tidy , showers were hot, air con in main bedroom and lounge room.

Room tip: Higher level, we were on level 9 to get the full ocean views and sea breezes
Date of stay: December 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatalinaManagers, Front Office Manager at Catalina Resort, responded to this reviewResponded 3 January 2018

Hello Christine,

Great to hear your Christmas Holidays with us at Catalina Resort met your expectations.
How are those views..nothing short of delightful.
We certainly appreciate our fantastic location with a wonderful selection of locally owned shops, cafes and restaurants to choose from along with such close proximity to the beach and Maroochydore Surf Club.
Please be sure to give us a call when you next plan to visit we would like nothing more than to help with your booking and needs.

Regards
Team Catalina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2017

We stayed in a one bedroom apartment. It was well appointed with a nice outlook. The resort was in its final stages of renovations, so the pool was closed and we had to use the one in the adjoining property. This wasn't a problem. Staff were friendly, just a very short walk to the beach and surf club. Plenty of restaurants in the area. Would stay again.

Date of stay: September 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Bondies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatalinaManagers, Front Office Manager at Catalina Resort, responded to this reviewResponded 5 December 2017

Hello Bondies,

Thank you very much for your time taken to review Catalina Resort. We are pleased to advise our renovations are now complete and have an amazing Resort to show for the efforts so please be sure to come and check out the final results.

Regards
Team Catalina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017

Have stayed here many times before, off the main road, quiet, close to shops and RSL, Thai restaurant downstairs. Close to the beach and Maroochy Surf Club. Two Bedrooms, with views. Two Bathrooms, with bath and Showers. Good value.

Room tip: There are two Towers, Catalina 1 and Catalina 2, Catalina 1 mainly has fans, Catalina has A/C and fans.
Date of stay: September 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Judy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatalinaManagers, Front Office Manager at Catalina Resort, responded to this reviewResponded 25 October 2017

Hello Judy,

Thank you for your wonderful review. We certainly love our location too, couldn't be luckier to have such amazing facilities and great restaurants so close by.
We hope to host your next stay with us when you are visiting this fantastic location.

Regards
Team Catalina

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Reviewed 15 October 2017 via mobile

Sadly not up to a standard of other reviews Staff should advise guests that some repairs needed to your unit are required but will be carried out after your stay Staff were pleasant on our arrival we stayed here for a weekend and sadly would rather have stayed somewhere else. As we entered the foyer in tower 1 the smell was really horrific like something had died in there or was a type of chemical? Not really sure but was hard breathing it in .. we were in and out for 3 days and the same smell was present the whole time we were on Level 4 rm 13 .. Will add photos to back up our complaints.

1. Air conditioner stinks ( Complained on checkout and advised they are cleaned every six months )
2. Dirty sock found in the couch along with a little rubbish and food crumbs that didn't belong to us, Couch looks like it has never been cleaned stained and smells. Curtains have massive faded patches like there was water damage from the room above.
3. Dirty Glass on every panel on our Veranda with 2 Broken tiles missing, outside aircon unit was very old and rusted so bad it has stained the dirty tiles on the veranda (Advised again that it is no help to us but after the renovations that have been completed and this coming Tuesday they will be cleaned)
4. Freezer frozen couldn't use it as it was built up with ice.
5. Bathroom exhaust fan not working and full of a build up of dust.
6. Dirty Mould in the Shower but was advised again by staff as it's no help to us but the grout needs to be removed and redone and will be getting fixed.
7. Spa in Tower 1 was yellow looking and dirty so we decided not to sit in it and gave the pool a miss just in case it made us sick.
8. Went to use the dryer and it was full of lint.
9. As these are self contained units some dishes are chipped and cutlery is old and toaster top was dirty and melted and crumbs left in the toaster oven from previous guests.

If I was the owner of this unit I would like to know these issues ... when you are paying to stay somewhere you expect to be comfortable not complaining about poor quality.

Date of stay: October 2017
Trip type: Travelled with friends
1  Thank MrsTLC12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatalinaManagers, Front Office Manager at Catalina Resort, responded to this reviewResponded 26 October 2017

Hello TLC12,

I'm very sorry to hear your recent stay with us wasn't up to standard. It is certainly not our usual expectation for our guest or ourselves as a property.
I have noted all your concerns and have addressed these with the appropriate departments to address and rectify the issues mentioned. should we had the chance during your stay we would have liked to rectify these issues prior to your departure - Please accept our sincere apologies on this matter.

Regards
Team Catalina

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Reviewed 4 September 2017 via mobile

Stayed at Catalina 11 for our usual winter escape for the first time. Great apartment, fabulous view, handy to everything and staff are fantastic. Have rebooked for next year and cant wait to return. Thanks guys!

Date of stay: July 2017
Trip type: Travelled as a couple
Thank Pamela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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