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Reviews (85)
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Reviewed 3 November 2017

We Arrived on The Eve and Departed Sunday AM. First room we got smell of Mold, but the Desk Clerk Changed us to a nicer room. The motel has no elevator; to get to the 2nd floor there is stairs in front and rear. Desk Clerks and all personnel were polite. A breakfast is offered 6am-9am. Quality Inn is about 1/2 mile south on Rt-23 from the Holiday Express and Rodeway Inns on the West side of Rt-23. There is no Traffic Light on Rt 23 by the Quality Inn, only the road by the Marathon station identified it to us at night. The Walmart Shopping Center is located 1/2 mille North of the Quality Inn on the East Side of Rt 23..and the best place to eat there is the Grand Buffet, where you get more for your money. I was there from California for my Mother's Funeral, which was not a trip that we wanted to make. Planned to stay at Holiday Inn Express across from Walmart, but they were full. Quality Inn was good. Rodeway Inn is more like the old side by side units of the old motel days. They are all adequate. There is a Castle BNB, downtown Circleville that we would've tried under happier occasions.

Room Tip: The 2nd floor rooms to the rear appear to be older with less air circulation. Only Stairs, No Elevators. .
  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Leonard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
circlevillecomfortgm, Manager at Quality Inn & Suites, responded to this reviewResponded 17 January 2018

Dear Leonard,
Thank you for your time to let us know how we are doing at Quality Inn and Suites. The staff will be pleased to here that you have acknowledge their hard work. Thank you and hope to see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2017

We had reservations at another hotel. For some reason there was a mix up and they didn't have any vacancy. We went to Quality Inn and they treated us great. We had a nice room and great nights sleep. Thanks so much!! Even cost us less!!

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Campgranny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
circlevillecomfortgm, Manager at Quality Inn & Suites, responded to this reviewResponded 17 January 2018

Dear valued guest,
I am glad to hear that you got to enjoy your stay with us. When you are in the area again we will be pleased to accommodate you with the same great service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2017 via mobile

I would only suggest this hotel to someone that doesn't mind the following...
Bugs
Hard beds
No elevator
Already been chewed gum
Expired cookies
Bad air conditioner

When we checked into our room we immediately discovered that someone had left behind a piece of chewed gum on the countertop in the kitchen. Thanks!
Went to the bathroom and see where the frame around the mirror was made and installed by a 5 year old, and when the shower curtain bar was changed out the holes were not filled and repainted.
Next we found a spider in the bathroom sink. And shortly after a stink bug on the wall. Love unexpected guests!
Walking through the hallway you realize how much hotter and more humid it is and then see that they've disconnected the air conditioner unit. I, of course, politely reconnected it for the paying guests so they didn't melt carrying their baggage up and down the stairs.
And onto the next complaint.. no elevator. 2 floors but no elevator. Fitness is free for up and down stairs to and from your room.
The evening of our first stay the lobby had packaged cookies for the guests. How sweet...except they were all guaranteed fresh date only through February 2017. *hint that was 3 months ago.
The only way to describe the bed is UNCOMFORTABLE! It was like sleeping on a rock.
2nd night we changed rooms due to these issues. The bed was better, didn't see any bugs, but the air conditioner didnt work. Credit to the front desk for that resolved right away so at least they made that right.
But that evening they served the exact same cookies that they were told were expired the night before.
Not the worst hotel but I can definitely understand now why this was downgraded from Comfort Suites to Quality Inn. Owner needs to invest more on the interior and less on buying patio furniture.

Stayed: May 2017, travelled with family
Thank Heather S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
circlevillecomfortgm, Manager at Quality Inn & Suites, responded to this reviewResponded 17 January 2018

Dear Heather,
I am sorry to hear that your stay with us was not up to Quality Inn standards. All of your input helps us to improve. I hope that you will give us another opportunity in the future to show you how we have improved.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2017

Little high on price ....nice friendly staff , clean, nice rooms and comfy beds and nice hot breakfast would stay again if going through circleville again and if you
book a stay for a funeral they give a discount

  • Stayed: May 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank sarah w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
circlevillecomfortgm, Manager at Quality Inn & Suites, responded to this reviewResponded 17 January 2018

Dear Sarah,
Thank you for your review. We work hard to make each guest stay enjoyable. Thank you for letting us know how are staff is working. Hope to see you again your next visit to town.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2017 via mobile

We stayed in a King Room and slept well. I feel the price was a bit high ($133 including tax) for a Quality Inn on a Saturday night. Having a packet of Grandma's oatmeal and raising.

We got a good tip on Gibby's for supper.

Breakfast was as expected. Check out was easy

Stayed: May 2017, travelled as a couple
1  Thank richie1732
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
circlevillecomfortgm, Manager at Quality Inn & Suites, responded to this reviewResponded 17 January 2018

Dear Richie1723,
Thank you for taking the time to let us know how we are doing. It is my goal to see every guest satisfied with their stay.
Thank you again for your time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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