The property was clearly undergoing a needed renovation. Flooring was being changed and spaces repainted. Future attention to issues such as improved lighting and replacing the atrium skylights would greatly improve the quality of the hotel. The brown and taupe colors are very dated and make the public spaces seem dull and dark.
The front desk staff were efficient, but not very hospitable. Greetings and eye contact were non-existent. Although polite the entire exchange felt very "transactional".