This was the worst hotel experience I have ever had.
First of all, this is the dirtiest hotel I have ever stayed in. Upon arrival, I was surprised walking into my room that had 2 smaller beds, not the king suite I had booked. I was not notified of this when I got there. After confronting front desk of the issue, I got told all rooms were sold out and I could check out if I wanted. She had 0 care for this issue and didn’t even apologize for putting me in a room I didn’t pay for. The sheets were DIRTY. I lifted them up and had to brush dirt/ hairs that were left. There was old trash underneath the beds, and the next day waking up, there were roaches in the bathroom so I took my stuff and checked out a day early. I didn’t even stay the 2 nights I had booked and I have still YET to be refunded my money for this. I have been calling the hotel to speak to the general manager but it has been over a week now and he has not responded to booking.com’s email for my refund for this horrible, disgusting stay. I would never take my money some place like this. Not like the pictures on the website. I did not get the room I booked, I did not stay my entire booking, and there were ROACHES!!!!! I would never recommend staying here, especially if you are likely to expect a refund for these issues you may experience. The management does not care neither does the staff. STAY AWAY